This thread was archived. Please ask a new question if you need help.
Search preference not responding
I have changed my search options at least ten times, restarted the computer, yet "Radiocasa" continues to show up. I hate that search engine. This is why I will not be using Firefox as my browser.
All Replies (2)
That doesn't come with Firefox, it's an add-on. Thank you for sharing your extensions list -- which includes one from Radiocasa. So please:
You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:
- Ctrl+Shift+a (Mac: Command+Shift+a)
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions listed here are optional, and your responsibility to use, disable or remove.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
If mystery add-ons appear in Firefox, it can indicate that you installed a bundle of software with junk that is best removed from your system. So I suggest:
(1) Open the Windows Control Panel, Uninstall a Program to check for bundleware.
After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help surface undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it.
Take out as much trash as possible here. If you're not sure, feel free to post program names or a screenshot of the list.
(2) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.
You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.
You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.
From now on, everyone needs to Use The Manual Option to put a stop to this.
Note that these programs can also change browser/computer settings.