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New update will not intall properly. tried twice and get incompat.

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HI Latest update will not fully install. Have had to system restore twice and have to pass on update to keep firefox. Is this the update or my computer? Any help appreciated John

HI Latest update will not fully install. Have had to system restore twice and have to pass on update to keep firefox. Is this the update or my computer? Any help appreciated John

Additional System Details

Installed Plug-ins

  • Shockwave Flash 25.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

jscher2000
  • Top 10 Contributor
8577 solutions 70121 answers

Sorry to hear about that. Something strange is happening with Windows 7 users at the moment.

I suggest waiting on the update to Firefox 53, which is easier if you have it set to "Check for updates, but let me choose whether to install them" on the Options page.

Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox

If you get an update message for an "esr" version and you are using the standard release, close it.

Sorry to hear about that. Something strange is happening with Windows 7 users at the moment. I suggest waiting on the update to Firefox 53, which is easier if you have it set to "Check for updates, but let me choose whether to install them" on the Options page. [[Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox]] If you get an update message for an "esr" version and you are using the standard release, close it.