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Firefox crashes when Uploading or Downloading data from HDD

  • 6 replies
  • 1 has this problem
  • 85 views
  • Last reply by cor-el

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Firefox crashes every time when i try to read from HDD or write to HDD. Even a backup of my bookmarks is not possible.

I tried everything recommended, like

- updating Windows & Firefox & Driver & Antivir - tried start in secured mode - checked Ram -

Nothing helped. :-(

Crash ID is 18d78232-60bd-4608-b9a9-1c1862170205

MS Internet Explorer does that all without problems.

Please help.

Firefox crashes every time when i try to read from HDD or write to HDD. Even a backup of my bookmarks is not possible. I tried everything recommended, like - updating Windows & Firefox & Driver & Antivir - tried start in secured mode - checked Ram - Nothing helped. :-( Crash ID is 18d78232-60bd-4608-b9a9-1c1862170205 MS Internet Explorer does that all without problems. Please help.

All Replies (6)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,


Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
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Hello, same problems in safe mode. Her are the crash reports:

Meldungs-ID Sendedatum bp-18d78232-60bd-4608-b9a9-1c1862170205 05.02.2017 12:31 bp-eb6d4db1-5835-47ee-83f6-0f1842170205 05.02.2017 12:29 bp-e742702c-e9ce-45c9-8abf-8fa562170205 05.02.2017 12:26 bp-b39b31f9-3eff-42a2-8799-a3f592170119 19.01.2017 19:33 bp-f8543c75-6a05-45cd-b7bd-571322170113 13.01.2017 17:32 bp-1f3fe6a6-6e35-4346-9ba2-02cac2170113 13.01.2017 17:30 bp-c06eecc0-0c12-4989-8ef0-e63ec2161130 30.11.2016 20:51 bp-a5d59bc9-1136-4f4b-b89c-23bf82161130 30.11.2016 20:50 bp-5dd61b17-1934-4576-9c34-1d1402161112 12.11.2016 16:06 bp-d9141b4d-8d91-46f3-ba76-11e702161103 03.11.2016 20:03 bp-929f68e8-e619-4a06-b433-8a2aa2161103 03.11.2016 20:01 bp-228c2bf8-9344-4f9c-a308-d87182161019 19.10.2016 20:56 bp-56260fd0-e0c0-4a46-86a7-a61db2161001 01.10.2016 11:37 bp-b7795d91-f74d-4fc5-9fa8-6737f2161001 01.10.2016 09:26 bp-9f207052-ad81-46fe-9683-b64172160911 11.09.2016 18:26 bp-21055d14-0588-40c7-b8e3-caafb2160910 10.09.2016 16:05 bp-62a55293-0d52-4ebd-ab1e-313782160825 25.08.2016 22:26 bp-2a2b5401-0bfc-43c7-92e2-c97752160814 14.08.2016 14:52 bp-75b38358-b3d0-46d9-9baf-b4a242160719 19.07.2016 20:10 bp-ae204f6a-65cb-4980-b46d-350992160717 17.07.2016 17:53 bp-819664c3-4de0-4bc1-a36f-b4c662160717 17.07.2016 17:53 bp-186e8528-cd67-49c0-a5b5-55d622160717 17.07.2016 17:52 bp-32642168-a264-4e9f-b883-1d43e2160710 10.07.2016 17:56 bp-10b16509-8ae4-45b2-93ac-6b7e82160617 17.06.2016 22:16 bp-9e789082-25a0-4723-aca8-916ed2160616 16.06.2016 19:27 bp-b26f6830-e1f2-419f-9124-400382160607 07.06.2016 14:48 bp-ce9d5f4f-2f40-4f7b-8ba6-171552160607 07.06.2016 12:51 bp-c7f54013-aa5d-409e-8a53-2bf6e2160603 03.06.2016 16:14 bp-eafdb8fd-2915-4ad4-96bd-d83062160602 02.06.2016 22:40 bp-6c2e7463-8ab0-4fd0-be13-e27742160601 01.06.2016 21:38 bp-99a21743-e6da-44e4-b082-9eebe2160601 01.06.2016 21:37 bp-56211bdb-d6d9-4ce0-92cb-755af2160601 01.06.2016 21:36 bp-c1c3a020-739e-4e86-86cf-dd8d12160601 01.06.2016 21:35 bp-9b990735-953a-46ee-8a9d-6dae02160528 28.05.2016 16:37 bp-bbd59d2d-7ecf-417a-8d34-6a92f2160524 24.05.2016 22:15 bp-2ebd9fa3-fbbc-43e0-ad6c-0187a2160524 24.05.2016 22:14 bp-e5347d98-7250-441d-8ce8-2e7d02160513 13.05.2016 18:49 bp-f195dbd6-9fc3-4f68-a7a5-858b12160513 13.05.2016 18:48 bp-1acdce66-1fd1-4540-8bc6-e1d9d2160506 06.05.2016 16:17 bp-459700ae-72cf-4196-bfc5-640cc2160506 06.05.2016 15:26

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Signature: TV_GetItemRect

gdiplus.dll = Microsoft GDI+

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1245434 NEW --- Crash in [@ TV_GetItemRect ]


The people working on this think it could be a system problem. They are still working on it.

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according to an affected user in the bug report: FOUND SOLUTION: It turns out disabling "Expand to current folder" in the windows navigation pane fixes the issue.

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disabling "Expand to current folder" works!

But then i have a problem in Explorer view, means i need enabling expand to current folder.

As a workaround fine, but it would be great if there will be a final solution.

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Note that similar issues with this setting have been reported before.

  • bug 650664#c6 - crash if I backup my bookmarks [@ TV_GetItemRect(_TREE*, _TREEITEM*, tagRECT*, unsigned int) ]