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how do I rollback FireFox to a previous version?

Posted

Since FireFox updated itself to 51.0.1 last week I've been getting frequent blue screen crashes with my system rebooting itself, the majority of which occur while reading or replying to emails. Sometimes I'm lucky to finish typing a sentence before a blue screen crash occurs. I've turned off the automatic updates (opting for the "prompt me when updates are available" option. That won't fix the blue screen crashes though. I need to roll Firefox to the previous version to 51.0.1. BTW, I've checked my hard drive with Norton Utilities checkdisk which found and corrected several disk errors. I also de-fragmented my boot drive which was 34% fragmented (obviously I hadn't defragged it in a really long time!). Unfortunately the blue screen message takes up the full screen and flashes past so quickly I don't have time to read it before it vanishes and my system reboots. Since this only occurs while I'm using Firefox, and only started with 51.0.1 the problem almost certainly is being caused by this latest version of Firefox. My guess is that it contains "stuff" in it that isn't compatible with the version of Windows I am using which is why I need to roll back to the previous version.

Since FireFox updated itself to 51.0.1 last week I've been getting frequent blue screen crashes with my system rebooting itself, the majority of which occur while reading or replying to emails. Sometimes I'm lucky to finish typing a sentence before a blue screen crash occurs. I've turned off the automatic updates (opting for the "prompt me when updates are available" option. That won't fix the blue screen crashes though. I need to roll Firefox to the previous version to 51.0.1. BTW, I've checked my hard drive with Norton Utilities checkdisk which found and corrected several disk errors. I also de-fragmented my boot drive which was 34% fragmented (obviously I hadn't defragged it in a really long time!). Unfortunately the blue screen message takes up the full screen and flashes past so quickly I don't have time to read it before it vanishes and my system reboots. Since this only occurs while I'm using Firefox, and only started with 51.0.1 the problem almost certainly is being caused by this latest version of Firefox. My guess is that it contains "stuff" in it that isn't compatible with the version of Windows I am using which is why I need to roll back to the previous version.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • Rhapsody Player Engine Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 24.0 r0
  • 5.1.30514.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:51.0) Gecko/20100101 Firefox/51.0

More Information

FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

First, try this;

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Install an older version of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under "I still want to downgrade" Click the Directory of other versions and languages link Look for the directory of the version that you want. But remember that old versions may have security issues.

First, try this; Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ----------------- '''[https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Install an older version of Firefox]''' {web link} Be sure to read everything here. If you still want to downgrade, look under "I still want to downgrade" Click the '''Directory of other versions and languages''' link Look for the directory of the version that you want. But remember that '''old versions may have security issues.'''