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click-on-link dialogue box skewed diagonally

Posted

I just upgraded to 51.0. When I right-click on a link, the dialogue box Firefox displays is skewed diagonally, bottom-left to top-right.

I just upgraded to 51.0. When I right-click on a link, the dialogue box Firefox displays is skewed diagonally, bottom-left to top-right.

Chosen solution

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.


Note that Adobe has released a Shockwave Flash plugin 24.0.0.194 for Linux.

You can download the latest Flash player versions for Firefox via this page:

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser.
  • Version: 5.41.0.0
  • Helix DNA Plugin: RealPlayer G2 Plug-In Compatible version 0.4.0.5745 built with gcc 3.4.6 on Nov 17 2010
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • Rhapsody Player Engine Plugin
  • Shockwave Flash 11.2 r202

Application

  • Firefox 51.0
  • User Agent: Mozilla/5.0 (X11; Linux i686; rv:51.0) Gecko/20100101 Firefox/51.0
  • Support URL: https://support.mozilla.org/1/firefox/51.0/Linux/en-US/

Extensions

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • ImageBlock 3.1 (imageblock@hemantvats.com)
  • Multi-process staged rollout 1.7 (e10srollout@mozilla.org)
  • NoScript 2.9.5.3 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Print Edit 17.6 (printedit@DW-dev)
  • Privacy Badger 2016.12.15.1 (jid1-MnnxcxisBPnSXQ-eff@jetpack)
  • Troubleshooter 1.1a.1-signed.1-signed (troubleshooter@mozilla.org)
  • Video DownloadHelper 6.2.0a7 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Web Compat 1.0 (webcompat@mozilla.org)
  • DuckDuckGo Plus 1.0.0 (jid1-ZAdIEUB7XOzOJw@jetpack) (Inactive)
  • FlashDisable 1.2.0 (jid0-bbA9VAawX3LMWDu668aUDrpQVXU@jetpack) (Inactive)
  • Video Blocker 5.2.5 (jid1-3OQ5HY7YsLBV7Q@jetpack) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Mobile Intel® GM45 Express Chipset x86/MMX/SSE2
  • adapterDeviceID: Mesa DRI Mobile Intel® GM45 Express Chipset x86/MMX/SSE2
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • crashGuards: []
  • currentAudioBackend: alsa
  • driverDate:
  • driverVersion: 2.1 Mesa 13.0.2
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'CairoUseXRender': 0, u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webgl2Renderer: WebGL creation failed: * Error during native OpenGL init. * Error during native OpenGL init. * Error during native OpenGL init. * Error during native OpenGL init. * Error during native OpenGL init. * Exhausted GL driver caps. * Exhausted GL driver options.
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Mobile Intel® GM45 Express Chipset x86/MMX/SSE2
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
the-edmeister
  • Top 25 Contributor
  • Moderator
5420 solutions 40428 answers

Please provide a screenshot of that.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

Please provide a screenshot of that. See this support article. [https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem How do I create a screenshot of my problem?] It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB. Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.

Question owner

Here it is

Here it is
cor-el
  • Top 10 Contributor
  • Moderator
17685 solutions 159997 answers

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

You can try to disable hardware acceleration in Firefox. *Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

Turning off hardware acceleration made no difference. 3 years ago I found out there is no hardware acceleration for my video chip when mplayer started complaining that, 'Failed to open VDPAU backend libvdpau_i965.so: cannot open shared object file: No such file or directory '

Turning off hardware acceleration made no difference. 3 years ago I found out there is no hardware acceleration for my video chip when mplayer started complaining that, 'Failed to open VDPAU backend libvdpau_i965.so: cannot open shared object file: No such file or directory '
FredMcD
  • Top 10 Contributor
4307 solutions 60486 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

firefox -safe-mode doesn't have the problem. Removing all my plugins and extensions made no difference. I use the default theme.

firefox -safe-mode doesn't have the problem. Removing all my plugins and extensions made no difference. I use the default theme.

Modified by RandomTroll

cor-el
  • Top 10 Contributor
  • Moderator
17685 solutions 159997 answers

Chosen Solution

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.


Note that Adobe has released a Shockwave Flash plugin 24.0.0.194 for Linux.

You can download the latest Flash player versions for Firefox via this page:

Create a new profile to test if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox ---- Note that Adobe has released a Shockwave Flash plugin 24.0.0.194 for Linux. You can download the latest Flash player versions for Firefox via this page: *https://get.adobe.com/flashplayer/otherversions/

Question owner

A new profile works, even when I add in all the plugins and extensions. It seems odd that it would get corrupt coincidentally with a new version.

A new profile works, even when I add in all the plugins and extensions. It seems odd that it would get corrupt coincidentally with a new version.

Question owner

I narrowed down the problem to xulstore.json. Since I want Firefox to start maximized, I imported the main-window record from my old xulstore.json

"main-window":{"sizemode":"normal","screenX":"0","screenY":"0","width":"1356","height":"742"}

That's what causes the problem: starting maximized.

What is the 'right' way to make Firefox start maximized?

I narrowed down the problem to xulstore.json. Since I want Firefox to start maximized, I imported the main-window record from my old xulstore.json "main-window":{"sizemode":"normal","screenX":"0","screenY":"0","width":"1356","height":"742"} That's what causes the problem: starting maximized. What is the 'right' way to make Firefox start maximized?