X
Tap here to go to the mobile version of the site.

Support Forum

Firefox focus stolen under Windows 10

Posted

Under Windows 10, after I first launch firefox and attempt to login to gmail, focus is stolen from the window as I entering my gmail password.

This happens almost every time after I first start up Windows 10. I am not sure if this problem is caused by firefox (or a plugin), Windows 10 or even gmail. This has been happening for several days / weeks. It could be related to a firefox version update. Current Firefox version is 50.1.0

Under Windows 10, after I first launch firefox and attempt to login to gmail, focus is stolen from the window as I entering my gmail password. This happens almost every time after I first start up Windows 10. I am not sure if this problem is caused by firefox (or a plugin), Windows 10 or even gmail. This has been happening for several days / weeks. It could be related to a firefox version update. Current Firefox version is 50.1.0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.23.20053
  • Creative Cloud Desktop Plugin.v_3_0_0_0
  • Google Update
  • Office Plugin for Netscape Navigator
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • CANON iMAGE GATEWAY Mycamera Plugin
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Package Installer & Install Conduit
  • Shockwave Flash 24.0 r0
  • 5.1.50901.0
  • Plugin for Wacom tablets.

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

FredMcD
  • Top 10 Contributor
4308 solutions 60500 answers

Where does the focus go? Are you using a mouse pad? Disable it.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Where does the focus go? Are you using a mouse pad? Disable it. ------------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ------------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Question owner

Thanks for the reply.

I have no idea where the focus goes - there are no other windows/diaglog boxes open.

I assume that by "mouse pad" you mean graphics tablet? I do have a Wacom tablet attached to my PC. I will try disconnecting it.

Thanks for the reply. I have no idea where the focus goes - there are no other windows/diaglog boxes open. I assume that by "mouse pad" you mean graphics tablet? I do have a Wacom tablet attached to my PC. I will try disconnecting it.
FredMcD
  • Top 10 Contributor
4308 solutions 60500 answers

I am talking about the finger pad that some use in place of a mouse. Some are known to send signals even when the pad is not being used.

I am talking about the finger pad that some use in place of a mouse. Some are known to send signals even when the pad is not being used.

Question owner

So I tried installing the adminscope focus logger. Whenever I run the logger at startup, I am unable to recreate the focus stealing fault. What I do see is a Sandboxie process (which I have installed) and sometimes an explorer process. However neither of these processes appear to create the focus stealing problem.

So I tried installing the adminscope focus logger. Whenever I run the logger at startup, I am unable to recreate the focus stealing fault. What I do see is a Sandboxie process (which I have installed) and sometimes an explorer process. However neither of these processes appear to create the focus stealing problem.

Modified by brian_mk