Crash ID: bp-4e520b31-8a13-49bd-9a31-edff42170120
Several clients have had this issue when starting Firefox.The only that thing has changed is that Beyond Trust was installed several months ago on our computers.
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36
It appears you're on the Firefox ESR version. This is a bug caused by Firefox using a little too much memory. This article: Firefox uses too much memory or CPU resources - How to fix can help to prevent this from occurring. Otherwise, the option I would suggest it to be download the latest version of Firefox.