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Firefox Crashing Randomly

Posted

Hello,

Firefox crashes randomly.

- I updated Firefox to latest version - I tried in safe mode - I tried on two different Windows version ( formated two hard drives ) - I tried on two different hard drives - I tried initial graphic cd rom drivers and latest graphic drivers - I tried two different graphic cards - I tried two different DIMM Ram - I tried to format bios and load default bios settings

Google chrome is also crashing randomly. Only Internet explorer is working. ( Microsoft Edge ).

Here are my crashes:

bp-e0be7365-58a5-4a7e-9fb2-a9ebc2170120 bp-e0848cbc-1693-4ecb-bd5a-db57a2170120 bp-96e8b1cd-c3e4-41cb-8b60-150b22170120 bp-b94228eb-194e-4dac-ac39-a49502170120 bp-6248ecb8-4310-47dd-b7e5-3b2b82170120 bp-eafe009a-6616-472d-8813-616812170120 bp-3fcaa865-4b4a-4fbd-8532-fd9262170120 bp-1acbfee6-d85b-4c79-b0a8-cda1f2170120 bp-45ccc4f1-127d-444c-9e4a-2ce742170120 bp-4c210636-3541-484e-8b51-ab7d72170120 bp-8944c7dc-3f13-4723-91ce-130c42170120 bp-110be150-38ed-4aa1-8fe4-defdf2170120 bp-09f2763b-f388-4a37-a9e2-b48902170120 bp-6477d27b-fe4b-473f-a3f3-93ec92170120 bp-571fdc6d-36a7-43c3-8a77-fb4362170120 bp-3cc78476-9053-4274-83fb-3bc722170119 bp-7546f73d-1b5b-4d07-a5d2-697892170119 bp-ff394619-75cf-489e-89f6-3e48e2170102

Thanks for your help

Hello, Firefox crashes randomly. - I updated Firefox to latest version - I tried in safe mode - I tried on two different Windows version ( formated two hard drives ) - I tried on two different hard drives - I tried initial graphic cd rom drivers and latest graphic drivers - I tried two different graphic cards - I tried two different DIMM Ram - I tried to format bios and load default bios settings Google chrome is also crashing randomly. Only Internet explorer is working. ( Microsoft Edge ). Here are my crashes: bp-e0be7365-58a5-4a7e-9fb2-a9ebc2170120 bp-e0848cbc-1693-4ecb-bd5a-db57a2170120 bp-96e8b1cd-c3e4-41cb-8b60-150b22170120 bp-b94228eb-194e-4dac-ac39-a49502170120 bp-6248ecb8-4310-47dd-b7e5-3b2b82170120 bp-eafe009a-6616-472d-8813-616812170120 bp-3fcaa865-4b4a-4fbd-8532-fd9262170120 bp-1acbfee6-d85b-4c79-b0a8-cda1f2170120 bp-45ccc4f1-127d-444c-9e4a-2ce742170120 bp-4c210636-3541-484e-8b51-ab7d72170120 bp-8944c7dc-3f13-4723-91ce-130c42170120 bp-110be150-38ed-4aa1-8fe4-defdf2170120 bp-09f2763b-f388-4a37-a9e2-b48902170120 bp-6477d27b-fe4b-473f-a3f3-93ec92170120 bp-571fdc6d-36a7-43c3-8a77-fb4362170120 bp-3cc78476-9053-4274-83fb-3bc722170119 bp-7546f73d-1b5b-4d07-a5d2-697892170119 bp-ff394619-75cf-489e-89f6-3e48e2170102 Thanks for your help

Modified by happydg

Additional System Details

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  • User Agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393

More Information

FredMcD
  • Top 10 Contributor
4270 solutions 59898 answers

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.14393

bp-e0be7365-58a5-4a7e-9fb2-a9ebc2170120 Signature: PLDHashTable::Search | nsTHashtable<T>::Contains | nsLineBox::Contains +++++++++++++++++++++++++++++++++++++++++++++++++++ bp-e0848cbc-1693-4ecb-bd5a-db57a2170120 Signature: nsTHashtable<T>::GetEntry | nsTHashtable<T>::Contains | nsLineBox::Contains

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-96e8b1cd-c3e4-41cb-8b60-150b22170120 Signature: PLDHashTable::Add | nsBlockFrame::AddFrames

nvd3dum.dll = NVIDIA Windows Vista WDDM driver +++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 49.0.2 Build ID 20161019084923

bp-b94228eb-194e-4dac-ac39-a49502170120 Signature: nsLineBox::GetChildCount

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++ bp-6248ecb8-4310-47dd-b7e5-3b2b82170120 Signature: nsLineBox::GetChildCount

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.14393 bp-e0be7365-58a5-4a7e-9fb2-a9ebc2170120 Signature: PLDHashTable::Search | nsTHashtable<T>::Contains | nsLineBox::Contains +++++++++++++++++++++++++++++++++++++++++++++++++++ bp-e0848cbc-1693-4ecb-bd5a-db57a2170120 Signature: nsTHashtable<T>::GetEntry | nsTHashtable<T>::Contains | nsLineBox::Contains Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-96e8b1cd-c3e4-41cb-8b60-150b22170120 Signature: PLDHashTable::Add | nsBlockFrame::AddFrames nvd3dum.dll = NVIDIA Windows Vista WDDM driver +++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 49.0.2 Build ID 20161019084923 bp-b94228eb-194e-4dac-ac39-a49502170120 Signature: nsLineBox::GetChildCount Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++ bp-6248ecb8-4310-47dd-b7e5-3b2b82170120 Signature: nsLineBox::GetChildCount Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ------------- See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

Hello,

I uninstalled nvidia drivers and tried without, i also get the crashes.

I installed the latest drivers from nvidia but get the crashes also.

Do you want me to switch to a new graphic card? From nvidia gtx 660 to amd firepro 550, install the latest drivers and send you the new crashes urls?

Here the the crashes without nvidia drivers and with the latest nvidia drivers ( clean installation ):

bp-d7195945-fb63-41c1-aa6b-c0eb12170120 bp-3b6e5ed5-d6ac-4911-9e13-e692d2170120 bp-f0ebe7d1-6336-478c-b090-7fbd52170120 bp-7ddd272b-5033-43a4-8b9a-dc8352170120 bp-af112c46-a886-41e3-8907-341ae2170120 bp-bcc81596-1508-4eb2-bc22-195af2170120 bp-e0be7365-58a5-4a7e-9fb2-a9ebc2170120

Hello, I uninstalled nvidia drivers and tried without, i also get the crashes. I installed the latest drivers from nvidia but get the crashes also. Do you want me to switch to a new graphic card? From nvidia gtx 660 to amd firepro 550, install the latest drivers and send you the new crashes urls? Here the the crashes without nvidia drivers and with the latest nvidia drivers ( clean installation ): bp-d7195945-fb63-41c1-aa6b-c0eb12170120 bp-3b6e5ed5-d6ac-4911-9e13-e692d2170120 bp-f0ebe7d1-6336-478c-b090-7fbd52170120 bp-7ddd272b-5033-43a4-8b9a-dc8352170120 bp-af112c46-a886-41e3-8907-341ae2170120 bp-bcc81596-1508-4eb2-bc22-195af2170120 bp-e0be7365-58a5-4a7e-9fb2-a9ebc2170120
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159013 answers

Did you try to disable hardware acceleration?

Did you try to disable hardware acceleration?

Question owner

Yes i disabled it but it still doesn't work.

Yes i disabled it but it still doesn't work.