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Firefox crashes

Posted

Firefox crashes everytime it's started and it crashes in safe mode as well.

Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120

Firefox crashes everytime it's started and it crashes in safe mode as well. Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4250 solutions 59441 answers

Product Firefox Release Channel esr Version 45.6.0esr Build ID 20161209150850 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: ssl2_InitSocketPolicy

hcapi.dll = McAfee Host Intrusion Prevention


Update McAfee. If the problem continues, disable it.

Product Firefox Release Channel esr Version 45.6.0esr Build ID 20161209150850 OS Windows 7 OS Version 6.1.7601 Service Pack 1 Signature: ssl2_InitSocketPolicy hcapi.dll = McAfee Host Intrusion Prevention ------------------ Update McAfee. If the problem continues, disable it.
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 158023 answers

Try to disable multi-process tabs in Firefox if this is currently enabled. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false
Try to disable multi-process tabs in Firefox if this is currently enabled. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page. *browser.tabs.remote.autostart = false *browser.tabs.remote.autostart.2 = false *http://www.ghacks.net/2016/07/22/multi-process-firefox/