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Firefox crashes

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  • Last reply by Paul

xxxYYY
xxxYYY
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Crash ID: bp-0787c080-f39a-4b5d-a550-21b422170110

Crash ID: bp-0787c080-f39a-4b5d-a550-21b422170110

All Replies (4)

Paul
Paul
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Hi

Thanks for your question and for supplying that crash ID.

I believe that you are using a Ubuntu based distro with the KDE Oxygen desktop environment. It is this DE that is causing the crash. You may need to update or to reinstall the desktop environment to fix this issue.

cor-el
cor-el
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Try to set another GTK3 theme (i.e not Oxygen) as the default theme.

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https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Modified by cor-el

xxxYYY
xxxYYY Question owner
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How do you set another GTK3 theme?

Paul
Paul
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Hi

Thank you for your question and apologies for the delay in replying.

I strongly recommend you ask about this on a dedicated Linux or Ubuntu support channel. One that I have used myself is the community at the Ubuntu support IRC channel (info on this can be found here). It may be a little chaotic to start with, but there are people there that will be able to help you.