Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla's format is great - but having so many problems- sadly think I may have to switch browsers- Is there currently a technical hitch? wsers

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Slooooooowness- practically every time I'm online When Computer is 'sleeping' and I go to re-start. Will not connect to internet. Stalling is driving me crazy - as I can't get on with what I'm doing. Just installed Chrome - no problems ( except when I try to open Mozilla - then whole computer stalls)

Would like to stay with Mozilla - any guidance appreciated. I have Lenovo 510 idepad (new) Many thanks, Anita

All Replies (1)

more options

Have you tried restarting Firefox after sleep?

Other users have reported that sleep is causing problems.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Let the computer go to sleep. Later wake it up. Is the problem still there?