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Firefox crashes

Posted

I'm unable to get Firefox to stay open more than a second or two for the past week. I attempted updating the software by downloading the latest release and installing it, but that part even failed and it crashed again. It also crashes immediately when in Safe Mode. Here are a few of the crash IDs:

bp-355ab01d-9773-425f-8cb5-f411d2161227 bp-301b982b-e965-4bf6-9450-830b32161227 bp-a2d8b0e1-92d3-493d-81e5-47ac72161227 bp-47ff5a83-0af7-44ad-8b34-37b592161227 bp-754292c6-193b-44ea-923b-bf2812161227 bp-70f6b4b2-5512-4599-b425-7ad9f2161227 bp-0d04c4e4-c004-46f8-a84f-39eaa2161227

I'm running Windows 10 Pro version 1607 OS Build 14393.576

I'm unable to get Firefox to stay open more than a second or two for the past week. I attempted updating the software by downloading the latest release and installing it, but that part even failed and it crashed again. It also crashes immediately when in Safe Mode. Here are a few of the crash IDs: bp-355ab01d-9773-425f-8cb5-f411d2161227 bp-301b982b-e965-4bf6-9450-830b32161227 bp-a2d8b0e1-92d3-493d-81e5-47ac72161227 bp-47ff5a83-0af7-44ad-8b34-37b592161227 bp-754292c6-193b-44ea-923b-bf2812161227 bp-70f6b4b2-5512-4599-b425-7ad9f2161227 bp-0d04c4e4-c004-46f8-a84f-39eaa2161227 I'm running Windows 10 Pro version 1607 OS Build 14393.576

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.14393

bp-355ab01d-9773-425f-8cb5-f411d2161227

Signature: LoadLibraryWStub

nscore.dll = NielsenOnline = The Nielsen Company

MSDetourHelp.dll = unknown

WRusr.dll = Webroot SecureAnywhere ++++++++++++++++++++++++++++++++++++++++ The other reports are the same but also list;

lpxpcom.dll = LastPass

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation


Update or disable LastPass

Update or disable Webroot

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.14393 bp-355ab01d-9773-425f-8cb5-f411d2161227 Signature: LoadLibraryWStub nscore.dll = NielsenOnline = The Nielsen Company MSDetourHelp.dll = unknown WRusr.dll = Webroot SecureAnywhere ++++++++++++++++++++++++++++++++++++++++ The other reports are the same but also list; lpxpcom.dll = LastPass Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ------------------------------- Update or disable LastPass Update or disable Webroot