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Did a new install but will not start, error message says "Cannot find profile"

Posted

Running Windows 8

Running Windows 8
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

Helpful Reply

Hi richard78024, if you never had Firefox on this system before, it seems there was a glitch in establishing your new Firefox profile. You can create one manually using the "Profile Manager." Please see the steps in the following article:

Profile Manager - Create, remove, or switch Firefox profiles

Note: there will be an option to move the profile folder to a nonstandard location, but please do not do that, just skip right over that option.

Hi richard78024, if you never had Firefox on this system before, it seems there was a glitch in establishing your new Firefox profile. You can create one manually using the "Profile Manager." Please see the steps in the following article: [[Use the Profile Manager to create and remove Firefox profiles]] Note: there will be an option to move the profile folder to a nonstandard location, but please do not do that, just skip right over that option.
cor-el
  • Top 10 Contributor
  • Moderator
17685 solutions 159997 answers

Locking thread.
Please continue here: [/questions/1151511]

<i>Locking thread.<br>Please continue here: [[/questions/1151511]]</i>