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where did my login passwords go

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

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I opened an old Windows XP laptop and Firefox automatically updated to version 45 something. After it had finished I opened Firefox only to discover that all my login passwords were no longer accessible. Are they permanently gone? How do I find them?

All Replies (1)

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Did anything happen? Problems?

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?