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An error occurred while sending mail: The mail server sent an incorrect greeting: fed1rmimpo209.cox.net cox connection refused

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can receive email, get this error message whe i try to send

can receive email, get this error message whe i try to send

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Check your e-mail server settings Thunderbird with what Cox says they should be.

Thunderbird menu: Tools: Account Settings

Cox Email Server Settings

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Thanks but didn't solve problem

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"The mail server sent an incorrect greeting". That means that the e-mail server did not respond properly. If the e-mail server settings you have in Thunderbird are correct, then this is an issue with Cox.

Please contact them.