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Why does Facebook and YouTube not recognise that I have the latest Firefox?

Posted

When ever I am on my Mac desktop it doesn't recognize the latest version of Firefox. I have deleted and downloaded new version over and over. Websites like Facebook, Google Chrome and YouTube also tell me that I don't have the latest version so change their interface to reflect this. My laptop is fine it's only my desktop.

When ever I am on my Mac desktop it doesn't recognize the latest version of Firefox. I have deleted and downloaded new version over and over. Websites like Facebook, Google Chrome and YouTube also tell me that I don't have the latest version so change their interface to reflect this. My laptop is fine it's only my desktop.

Additional System Details

Installed Plug-ins

  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • Shockwave Flash 23.0 r0
  • Unity Web Player version 5.0.3f2. (c) 2015 Unity Technologies ApS. All rights reserved.
  • Plugin for Wacom tablets.
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.7; en-US; rv:1.9.0.19) Gecko/2010031218 Firefox/3.0.19 FBSMTWB

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40083 answers

Helpful Reply

You posted her with what looks like a real old version: User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.7; en-US; rv:1.9.0.19) Gecko/2010031218 Firefox/3.0.19 FBSMTWB

FBSMTWB = Fast Browser Search was messing with the Firefox UA back in 2010 - 2011 and that hack has been carried thru in that Profile since then.

See this support article to learn how to fix it. https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

You posted her with what looks like a real old version: User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.7; en-US; rv:1.9.0.19) Gecko/2010031218 '''Firefox/3.0.19''' FBSMTWB FBSMTWB = Fast Browser Search was messing with the Firefox UA back in 2010 - 2011 and that hack has been carried thru in that Profile since then. See this support article to learn how to fix it. https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox
cor-el
  • Top 10 Contributor
  • Moderator
17407 solutions 157253 answers

Maybe it is a good idea to create a new profile if your current profile folder is that old. That way you remove all older files and no longer used preferences stored in the prefs.js file.

See "Creating a profile":

You can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups
Maybe it is a good idea to create a new profile if your current profile folder is that old. That way you remove all older files and no longer used preferences stored in the prefs.js file. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues You can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox You can copy files like these to the current Firefox profile folder to recover specific data. *bookmarks and history: places.sqlite *bookmark backups: JSON backups in the bookmarkbackups folder *SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data) *logins.json and key3.db (decryption key) for Passwords saved in the Password Manager *cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager *persdict.dat for words you added to the spelling checker dictionary *permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences *sessionstore.js for open tabs and pinned tabs and tab groups