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I can't manage my firefox acct. the sign in just says "working" infinitely. What's up?

Posted

Just installed firefox on my tyan s7025 server/gamer and I can no longer sync or sign in to manage my account on any of my machines. I have 2 laptops, a desktop, and 4 servers. Is there a limit on how many devices I can have with this account? When I try to sign in, the page just says "working" and never logs in, just continues to say "working" for as long as I leave it. Up to 30 hrs before I get aggravated and just close it. Help?

Just installed firefox on my tyan s7025 server/gamer and I can no longer sync or sign in to manage my account on any of my machines. I have 2 laptops, a desktop, and 4 servers. Is there a limit on how many devices I can have with this account? When I try to sign in, the page just says "working" and never logs in, just continues to say "working" for as long as I leave it. Up to 30 hrs before I get aggravated and just close it. Help?

Chosen solution

Update

At present there is an issue with Firefox 50. If Private Browsing Mode is used. Or the Equivalent mode of Never Remember History there is a problem with Sync not logging on properly and displaying a message saying Working ...

Note this issue is fixed in a Pre Release version of Firefox and a note has been added to the Fx 50 Release Notes about it being a known issue. Once the fix is in Firefox you may use Private Browsing or Not Remembering History without it affecting Sync.

We are hoping that the fix may be included in a special version Fx50.1 Release planned shortly (Early December).


Forum Notes

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Shockwave Flash 23.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

John99 971 solutions 13138 answers

Update: Edit also see my next post lower down about a bug in Firefox50 Sync if Private Browsing or Never remember History is used.


Hi sesmith6464, Sorry no one has tried to answer your question.

Hopefully we will be able to give a proper answer or advice shortly, in the meantime please try to follow this advice that I posted in a thread with a similar subject.

John99 said

Personally I do not like using Sync neither do I have a good understanding of it so I am hoping someone else will chip in, meanwhile: If you can get a screen shot of the Console it may help. As a general tip give Sync a long time say 1/2 an hour if it says it is working just in case it does sort it self out with enough time. What items have you you set Sync to sync ? And what are you syncing with another computer or an Android phone for instance. Please look at
Update: Edit also see my next post lower down about a bug in Firefox50 Sync if Private Browsing or Never remember History is used. -------- Hi sesmith6464, Sorry no one has tried to answer your question. Hopefully we will be able to give a proper answer or advice shortly, in the meantime please try to follow this advice that I posted in a thread with a similar subject. * Sync does not work and is stuck on loading <br/>https://support.mozilla.org/en-US/questions/1148297 <br/> I suggest you also monitor replies in that question thread. ''John99 said'' <blockquote> Personally I do not like using Sync neither do I have a good understanding of it so I am hoping someone else will chip in, meanwhile: If you can get a screen shot of the Console it may help. As a general tip give Sync a long time say 1/2 an hour if it says it is working just in case it does sort it self out with enough time. What items have you you set Sync to sync ? And what are you syncing with another computer or an Android phone for instance. Please look at * [[How do I choose what types of information to sync on Firefox?]] ** Does it complete if you only choose to Sync ''Preferences'' ? * [[Firefox Sync troubleshooting and tips]] ** Please let us know if you have any of the other problems listed. ** [[How do I submit a bug for Firefox sync?#w_sync-error-logs]]_sync-error-logs ** I am not suggesting you try to file a bug at this stage. Please however visit ''about:sync-log'' and paste that info in to your reply. Someone may find it useful. * Check with https://status.mozilla.org/ Sync used to have its own entry. I am guessing it is now what is described as ''Single Sign On'' at the bottom of the page. If that is not showing green or there are other relevant messages the problem may be with the servers not your machine. </blockquote>

Modified by John99

John99 971 solutions 13138 answers

Chosen Solution

Update

At present there is an issue with Firefox 50. If Private Browsing Mode is used. Or the Equivalent mode of Never Remember History there is a problem with Sync not logging on properly and displaying a message saying Working ...

Note this issue is fixed in a Pre Release version of Firefox and a note has been added to the Fx 50 Release Notes about it being a known issue. Once the fix is in Firefox you may use Private Browsing or Not Remembering History without it affecting Sync.

We are hoping that the fix may be included in a special version Fx50.1 Release planned shortly (Early December).


Forum Notes

Update At present there is an issue with Firefox 50. If [[Private Browsing - Use Firefox without saving history|Private Browsing]] Mode is used. Or the Equivalent mode of [[Settings for privacy, browsing history and do-not-track#w_never-remember-history|Never Remember History]] there is a problem with Sync not logging on properly and displaying a message saying ''Working ...'' Note this issue is fixed in a Pre Release version of Firefox and a note has been added to the [https://www.mozilla.org/en-US/firefox/50.0/releasenotes/ Fx 50 Release Notes about it being a known issue]. Once the fix is in Firefox you may use Private Browsing or Not Remembering History without it affecting Sync. We are hoping that the fix may be included in a special version Fx50.1 Release planned shortly (Early December). ------ Forum Notes * Question tagged Bug1319904 * Contribs discussion https://support.mozilla.org/forums/support-forum-contributors/712306?last=71003#post-70995

Modified by John99