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I can't manage my firefox acct. the sign in just says "working" infinitely. What's up?

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  • Last reply by John99

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Just installed firefox on my tyan s7025 server/gamer and I can no longer sync or sign in to manage my account on any of my machines. I have 2 laptops, a desktop, and 4 servers. Is there a limit on how many devices I can have with this account? When I try to sign in, the page just says "working" and never logs in, just continues to say "working" for as long as I leave it. Up to 30 hrs before I get aggravated and just close it. Help?

Chosen solution

Update

At present there is an issue with Firefox 50. If Private Browsing Mode is used. Or the Equivalent mode of Never Remember History there is a problem with Sync not logging on properly and displaying a message saying Working ...

Note this issue is fixed in a Pre Release version of Firefox and a note has been added to the Fx 50 Release Notes about it being a known issue. Once the fix is in Firefox you may use Private Browsing or Not Remembering History without it affecting Sync.

We are hoping that the fix may be included in a special version Fx50.1 Release planned shortly (Early December).


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Update: Edit also see my next post lower down about a bug in Firefox50 Sync if Private Browsing or Never remember History is used.


Hi sesmith6464, Sorry no one has tried to answer your question.

Hopefully we will be able to give a proper answer or advice shortly, in the meantime please try to follow this advice that I posted in a thread with a similar subject.

John99 said

Personally I do not like using Sync neither do I have a good understanding of it so I am hoping someone else will chip in, meanwhile: If you can get a screen shot of the Console it may help. As a general tip give Sync a long time say 1/2 an hour if it says it is working just in case it does sort it self out with enough time. What items have you you set Sync to sync ? And what are you syncing with another computer or an Android phone for instance. Please look at

Modified by John99

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Chosen Solution

Update

At present there is an issue with Firefox 50. If Private Browsing Mode is used. Or the Equivalent mode of Never Remember History there is a problem with Sync not logging on properly and displaying a message saying Working ...

Note this issue is fixed in a Pre Release version of Firefox and a note has been added to the Fx 50 Release Notes about it being a known issue. Once the fix is in Firefox you may use Private Browsing or Not Remembering History without it affecting Sync.

We are hoping that the fix may be included in a special version Fx50.1 Release planned shortly (Early December).


Forum Notes

Modified by John99