Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get form autofill to work

  • 10 replies
  • 2 have this problem
  • 27 views
  • Last reply by John99

more options

I am about at wits end. I have been trying for about a month to try to get auto-fill forms to work. I worked fine until about a month ago and it quit working. I tried the new and updated version with same results ZIP-ZERO. I am pretty much computer illiterate, and the solutions (directions supplied) might as well be blueprints for a nuclear bomb. I wouldn't understand that either. I did a google search and found a couple of little programs a. Dashlane b. Roboform that have you-tube instructions. My question is will either one of these work with firefox.

All Replies (10)

more options
more options

Still won't sink in. Used to work but everything I've tried won't work. I've filled out that profile form 4 times and the thing still won't work

more options

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a form filling add-on.

more options
more options

Thanks a lot. really appreciate your efforts. I tried those possibilities and nothing happens. Van't get them to work as advertised. I'm beginning to think I'm just too d*mn stupid to figure this SOB out.

more options

Are you talking about the add-ons? Did you read the instructions?


I would like you to try something.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the auto-fill problem still there?

Note: Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

more options

Thanks, I don't know how to do this. As I stated originally , I am tatally computer illiterate, a Dunce. If I should get lucky enough to get into the "safe mode" then I don't know how to start FF to be able to see if there is still a problem.As I said before those instructions might as well be blueprints for the atom bomb.

more options

doublest said

I did a google search and found a couple of little programs a. Dashlane b. Roboform that have you-tube instructions. My question is will either one of these work with firefox.

The answer is:   a) Yes   and   b)   Yes.
And:   No   !   You are definately not stupid,   cause all of this stuff can be pretty daunting   !

more options

doublest said

I don't know how to start FF to be able to see if there is still a problem

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).
more options

Hi doublest, Rather than just saying form filling does not work can you think of a very simple example that uses some public site and does not need logging in to.

Obviously do not give out any confidential information but try to say exactly what you are trying to do. What you expect to happen, and what does or does not occur. If possible please attach a screenshot.

You may be expecting something to happen that Firefox is not able to do.

See also

let us know if you have problems making or posting the screenshot.