Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The website www.londonburning.net is not being displayed properly. The playlist timeline is dislocated. Bug is fixed when another website page is selected.

  • 14 replies
  • 1 has this problem
  • 6 views
  • Last reply by Happy112

more options

Playlist timeline is not in the right place (white board) ... I've already verified in 5 different browsers and this doesn't happen.

All Replies (14)

more options

Here you go with an image for the description above. Hope somebody can assist me on this. Big thanks! Nikolas Koukidis

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

Hello FredMcD,

thank YOU for your prompt response on this. I do appreciate that. I've just tried the guidance listed above and the bug is still being displayed. Kindly note I'm using the latest Firefox version in a Mac.

Regards,

more options

Can you, guys, tell me whether is the same feature being performed through a PC computer? Regards,

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Hum, FredMcD! I'm so sorry that you've come up with the same response. It sounds you have an automatic reply and you just copy and paste. This issue is not inside my device. It's a fact only Mozilla Firefox features this issue. I have asked you if this also happens on PCs? You did not answer. I have asked a friend who owns a PC and he took me a pic of his screen. Same happens on PCs. So, the issue is generated on Firefox. I'm so upset that this question is being answered in another browser already! Anyway, time to fix the problem for London Burning to be working properly on Firefox, not coming up with mechanical responses as if the issue was in my device! Please!!!! Give attention to London Burning! Regards,

more options

I've called for more help.

more options

I had no problem on the site. Are you using any blocking add-on or program?

Modified by FredMcD

more options

Hi, This doesn't necessarily have to be a   Firefox-issue;   would you try and contact the website and see if maybe they know what causes this problem   :
www.londonburning.net/contact/

more options

FredMcD said

I've called for more help.

You've called? When? How? Wish I had your call! Cheers!

more options

Happy112 said

Hi, This doesn't necessarily have to be a   Firefox-issue;   would you try and contact the website and see if maybe they know what causes this problem   :
www.londonburning.net/contact/

I own the website ... It works in every browser, from Safari to Vivaldi ... (Opera, Chrome, Torch, etc ...) ... And isn't it a Mozilla issue!?!

more options

FredMcD said

I had no problem on the site. Are you using any blocking add-on or program?

I've just disabled the only blocking add-on and I get the same issue. Again, it is not only happening on my Mac but also some friends' PCs.

Any help?

more options

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

koukidis said

I own the website ... It works in every browser, from Safari to Vivaldi ... (Opera, Chrome, Torch, etc ...) ...

I'm not clairvoyant   .....   sorry   !
Just like   FredMcD:   I have no problems on that site.
Would you consider installing the   VLC Media Player plugin:
www.videolan.org/vlc/