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Firefox crashes

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I use Mozilla Firefox to check my emails from the mail platform IBM Verse (https://apps.na.collabserv.com/). Some times when I open Office attachments or PDF files, Firefox closes unexpectedly. After restarting Firefox I can open the document, but in other cases the problem still happend, in other cases Firefox crash unexpectedly without doing anything. I started Firefox in SafeMode, removing the profile, disable all add-ons but the problem still happend. I updated my Windows 8.1 professional, I updated all device drivers and still have the same problem.

Duplicated: please continue here /questions/1144682

I use Mozilla Firefox to check my emails from the mail platform IBM Verse (https://apps.na.collabserv.com/). Some times when I open Office attachments or PDF files, Firefox closes unexpectedly. After restarting Firefox I can open the document, but in other cases the problem still happend, in other cases Firefox crash unexpectedly without doing anything. I started Firefox in SafeMode, removing the profile, disable all add-ons but the problem still happend. I updated my Windows 8.1 professional, I updated all device drivers and still have the same problem. ''Duplicated: please continue here [/questions/1144682]''

Modified by Andrew