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Gone are all saved passwords.

Posted

After my laptop is discharged, when the browser is turned on, I discovered that all my saved passwords are lost. None of the tips I found through Google did not help (run in safe mode, create a new profile, restore an older version ...). In the folder with the profile of the browser was the file logins.json.corrupt that I hope to recover. Can you tell how to do it?

After my laptop is discharged, when the browser is turned on, I discovered that all my saved passwords are lost. None of the tips I found through Google did not help (run in safe mode, create a new profile, restore an older version ...). In the folder with the profile of the browser was the file logins.json.corrupt that I hope to recover. Can you tell how to do it?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.18
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.111.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Shockwave Flash 19.0 r0
  • Plugin for Wacom tablets.
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ------------------- Look on your desktop. Do you see a folder called; '''Old Firefox?''' '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile''' '''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles''' --------------------- In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Helpful Reply

I've already written that I launched the browser in safe mode and it did not help. There is nowhere a specified folder. Yes, I know that passwords should be recorded elsewhere. But I do not want to rewrite them again, each time when charge of my laptop is end.

I've already written that I launched the browser in safe mode and it did not help. There is nowhere a specified folder. Yes, I know that passwords should be recorded elsewhere. But I do not want to rewrite them again, each time when charge of my laptop is end.
Happy112 561 solutions 5694 answers

Hi   !
To prevent this from happening again:

You want to avoid discharging the battery to an extreme level, it can damage the battery.  Lithium ion batteries do not have a memory effect,  and do not need to be  "exercised"   - whoever tells you otherwise is very misinformed.  Charge and discharge as needed.

If you want to keep your battery in good condition for the longest period of time, avoid unnecessary battery use;   lithium-ion batteries have a certain number of charge cycles they can go through before their battery life is affected.   If you have access to  AC power,  use it instead of the battery when you can  (it's not necessary to remove the battery).  Also keep the battery away from extreme heat, and avoid running it down completely.

Hi &nbsp; !<BR> To prevent this from happening again:<BR> You want to avoid discharging the battery to an extreme level, it can damage the battery. &nbsp;Lithium ion batteries do not have a memory effect,&nbsp; and do not need to be&nbsp; "exercised" &nbsp; - whoever tells you otherwise is very misinformed.&nbsp; Charge and discharge as needed.<BR> If you want to keep your battery in good condition for the longest period of time, avoid unnecessary battery use; &nbsp; lithium-ion batteries have a certain number of charge cycles they can go through before their battery life is affected. &nbsp; If you have access to&nbsp; AC power, &nbsp;use it instead of the battery when you can &nbsp;(it's not necessary to remove the battery).&nbsp; Also keep the battery away from extreme heat, and avoid running it down completely.<BR>

Question owner

This is all great, but I ask completely different. Is it possible to recover the saved passwords of the damaged file, and if so how?

This is all great, but I ask completely different. Is it possible to recover the saved passwords of the damaged file, and if so how?
Happy112 561 solutions 5694 answers

In addition to the excellent advice that   FredMcD   has already given you,   all I can think of:
Go to the 3-bar menu and then:
Help   >  Troubleshooting Information  >  Profile Directory:  Show Folder
You can't use  %APPDATA%  to access the profile folder on a drive that is not the current   Windows System  drive.
The  "AppData"   folder in   Windows Vista  and later  Window 7+ versions and the  "Application Data"  folder in  XP/Win2K   are hidden folders.

     http://kb.mozillazine.org/Show_hidden_files_and_folders

In addition to the excellent advice that &nbsp; FredMcD &nbsp; has already given you, &nbsp; all I can think of: <BR> Go to the 3-bar menu and then:<BR> Help &nbsp; >&nbsp; Troubleshooting Information &nbsp;>&nbsp; Profile Directory: &nbsp;Show Folder <BR> You can't use&nbsp; %APPDATA%&nbsp; to access the profile folder on a drive that is not the current &nbsp; Windows System&nbsp; drive.<BR> The&nbsp; "AppData" &nbsp; folder in &nbsp; Windows Vista&nbsp; and later&nbsp; Window 7+ versions and the&nbsp; "Application Data"&nbsp; folder in &nbsp;XP/Win2K &nbsp; are hidden folders.<BR> &nbsp; &nbsp; &nbsp;http://kb.mozillazine.org/Show_hidden_files_and_folders <BR>
John99 971 solutions 13138 answers

Rather late to post advice but for future reference see

Rather late to post advice but for future reference see * [/questions/1150249#answer-943518]