X
Tap here to go to the mobile version of the site.

Support Forum

I just had an official looking popup on my screen that had the Firefox logo that was directing me to a "security" update: firefox 17102.avstats.com. Really??

Posted

This is the site that was requesting "Recommended Security Improvement" in the popup: http://firefox-17102.avstats.com/ No clue who they are or represent...

This is the site that was requesting "Recommended Security Improvement" in the popup: http://firefox-17102.avstats.com/ No clue who they are or represent...

Additional System Details

Installed Plug-ins

  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 23.0 r0
  • 5.1.50428.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

FredMcD
  • Top 10 Contributor
4266 solutions 59814 answers

Helpful Reply

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

. '''Whenever you get a message / popup that''' '''software / files need to be updated;''' <u>'''DO NOT USE ANY OF'''</u> <u>'''THE PROVIDED LINKS'''</u> While this may be a legitimate message, it could also be <u>'''Malware or a Virus'''</u>. Any time you want or need to check for upgrades, go to the website of the <u>'''True Owner'''</u> of the program in question. For example, to check out Firefox, go to '''https://www.mozilla.org''' {web link} You can report such a site at; '''[http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page]''' {web link} which is the same when done while on site by going to '''Help > Report Web Forgery''' '''[http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse]''' {web link}
James
  • Top 25 Contributor
  • Moderator
1600 solutions 11315 answers

Helpful Reply

billr20003 said

This is the site that was requesting "Recommended Security Improvement" in the popup: http://firefox-17102.avstats.com/ No clue who they are or represent...

Its possible that you downloaded software from a WebStore that uses the Secure Download Manager.

Mozilla does not use this for any of their products including the desktop Firefox web browser from www.mozilla.org/firefox/all/

Depending on the SDM software it can install a number of things on Windows.

examples http://www.shouldiremoveit.com/Secure-Download-Manager-13263-program.aspx http://www.shouldiremoveit.com/Secure-Download-Manager-9432-program.aspx

''billr20003 [[#question-1143352|said]]'' <blockquote> This is the site that was requesting "Recommended Security Improvement" in the popup: http://firefox-17102.avstats.com/ No clue who they are or represent... </blockquote> Its possible that you downloaded software from a WebStore that uses the Secure Download Manager. Mozilla does not use this for any of their products including the desktop Firefox web browser from www.mozilla.org/firefox/all/ Depending on the SDM software it can install a number of things on Windows. examples http://www.shouldiremoveit.com/Secure-Download-Manager-13263-program.aspx http://www.shouldiremoveit.com/Secure-Download-Manager-9432-program.aspx

Modified by James