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How can I turn off sound from unidentified source coming on when I open the computer (Mac iOS)?

  • 1 reply
  • 1 has this problem
  • 20 views
  • Last reply by FredMcD

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Starting yesterday when I turn on my computer, or after it has been in use for some hours, totally unexpectedly, unasked for, suddenly a commercial comes on, a speaking voice with background music - it can interrupt whatever is already going on, is not identified in any way, no accompanying images, and therefore of course how can I get rid of it?

Starting yesterday when I turn on my computer, or after it has been in use for some hours, totally unexpectedly, unasked for, suddenly a commercial comes on, a speaking voice with background music - it can interrupt whatever is already going on, is not identified in any way, no accompanying images, and therefore of course how can I get rid of it?

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When the computer starts, or when you are using the browser?

Mac Malware Scanners https://discussions.apple.com/message/29938930#29938930

You can also try https://www.malwarebytes.org/antimalware/mac/index.html