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What is causing pictures to blur, and pages to run down entire page?

Posted

About a week ago Firefox started having areas of pages missing, distorted, pictures running down page, etc. I thought it was a virus problem. It was time to wipe and reload my system, so I did it. Even after a complete wipe and reload Firefox is still having the problem. I'll post an example below.

About a week ago Firefox started having areas of pages missing, distorted, pictures running down page, etc. I thought it was a virus problem. It was time to wipe and reload my system, so I did it. Even after a complete wipe and reload Firefox is still having the problem. I'll post an example below.

Chosen solution

hi BarryDavidson, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • Shockwave Flash 23.0 r0
  • 5.1.50709.0

Application

  • Firefox 49.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support URL: https://support.mozilla.org/1/firefox/49.0.1/WINNT/en-US/

Extensions

  • F.B Purity - Cleans up Facebook (WX) 16.0.0.18 (fbpElectroWebExt@fbpurity.com)
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Video DownloadHelper 6.1.0 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Avast Online Security 12.0.88 (wrc@avast.com) (Inactive)
  • Avast SafePrice 10.3.5.39 (sp@avast.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Radeon X1300/X1550 Series (Microsoft Corporation - WDDM)
  • adapterDescription2:
  • adapterDeviceID: 0x7187
  • adapterDeviceID2:
  • adapterDrivers: atiumdag atiumdva atiumd64 atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 3a14107b
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 4-25-2009
  • driverDate2:
  • driverVersion: 8.56.1.16
  • driverVersion2:
  • failures: [u'[GFX1-]: [D3D11] create component blender failed: 0x80070057, 0', u'[GFX1-]: [D3D11] create component blender failed: 0x80070057, 0', u'[GFX1-]: [D3D11] create component blender failed: 0x80070057, 0', u'[GFX1-]: [D3D11] create component blender failed: 0x80070057, 0', u'[GFX1-]: [D3D11] create component blender failed: 0x80070057, 0', u'[GFX1-]: [D3D11] create component blender failed: 0x80070057, 0']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'failed', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'failed', u'message': u'Direct3D11 device does not support texture sharing', u'type': u'runtime'}], u'name': u'DIRECT2D'}, {u'status': u'broken', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'broken', u'message': u'RenderTargetViews need recreating', u'type': u'runtime'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0, 1, 2, 3, 4, 5]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'ApzWheelInput': 1}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRenderer: Google Inc. -- ANGLE (Radeon X1300/X1550 Series (Microsoft Corporation - WDDM) Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 9

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Question owner

Didn't load before. Here's the pic.

Didn't load before. Here's the pic.
philipp
  • Top 25 Contributor
  • Moderator
5350 solutions 23626 answers

Chosen Solution

hi BarryDavidson, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
hi BarryDavidson, please try if the following can solve the problem: * enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) * search for the preference named '''layers.allow-d3d9-fallback''' * double-click it and change its value to '''false''' * then restart the browser once...

Question owner

Phillip,

Thank you for your help. I've been using Firefox for years, and was forced to use IE Explorer, a headache in itself, while this problem persisted.

Thank You Again, Barry

Phillip, Thank you for your help. I've been using Firefox for years, and was forced to use IE Explorer, a headache in itself, while this problem persisted. Thank You Again, Barry