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Cannot reply to my mail . keys not working

Posted

Mac OS X version 10.5.8 , my Firefox is obsolete an the computer is to old to accept the updates. So. I receive my mails but impossible to answer, keyboard is not working ?Do I have to change my old Mac ? What did I do wrong ? Thank you . Jacques

Mac OS X version 10.5.8 , my Firefox is obsolete an the computer is to old to accept the updates. So. I receive my mails but impossible to answer, keyboard is not working ?Do I have to change my old Mac ? What did I do wrong ? Thank you . Jacques

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.14
  • Shockwave Flash 10.3 r183
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Office Live Update v1.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

FredMcD
  • Top 10 Contributor
4148 solutions 57909 answers

Is this with Firefox, or are you talking about Thunderbird?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Is this with Firefox, or are you talking about Thunderbird? Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe websites. Are there any problems? Then restart.
FredMcD
  • Top 10 Contributor
4148 solutions 57909 answers

seawear said in a private message;

Thank you for your mail, but nothing works. A message appears " Petit probleme" a connection problem with Google ???? I have tried to do everything you suggest without success. The only mail I can send ...is this one.....To you !! Thanks again for your efforts. (By the way I am in France, sorry for my english. Jacques

Please make your replies in this post so others can also help.

If you have trouble with English, please use your own language.

What does the full connection error say?

''seawear said in a private message;'' <blockquote> Thank you for your mail, but nothing works. A message appears " Petit probleme" a connection problem with Google ???? I have tried to do everything you suggest without success. The only mail I can send ...is this one.....To you !! Thanks again for your efforts. (By the way I am in France, sorry for my english. Jacques </blockquote> Please make your replies in this post so others can also help. If you have trouble with English, please use your own language. What does the full connection error say?