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Successfully installed Add-ons (Extensions) Not Appearing

Posted

I have successfully installed several Add-ons and the "icon" for each one does not appear anywhere (Menu/Customize, toolbar, Tools). However, they all appear in Add-ons. I am reopening this post because the instructions out in Support are too vague for me because I am a basic user and not a developer. I previously posted here and have gotten no responses. I am using Vista and FF Version 49.0.1. I DO NOT want to refresh and loose all my Add-ons.

I did follow this unsuccessfully:

[Exit Firefox completely, then open your Firefox profile folder (read the linked article for its location) and delete or rename these files:

   extensions.ini FOUND
   extensions.cache UNFOUND
   extensions.rdf FOUND

Starting in Firefox 4, also delete or rename:

   extensions.sqlite FOUND
   extensions.sqlite-journal (if found) UNFOUND

You may also need to delete or rename the compatibility.ini FOUND file, to rebuild some other files in the profile folder.

Note: Although the above files can be deleted, renaming them (e.g., "extensionsOLD.ini", "extensionsOLD.cache", etc.) is generally considered a safer option. This achieves the same result, but allows the user to retrieve any possibly required information from them later on.]

I attempted opening the Browser Console and looking for errors but quickly discovered I was in OVER MY HEAD!

Can someone PLEASE HELP...I sincerely appreciate it. Sharon C Wallace

I have successfully installed several Add-ons and the "icon" for each one does not appear anywhere (Menu/Customize, toolbar, Tools). However, they all appear in Add-ons. I am reopening this post because the instructions out in Support are too vague for me because I am a basic user and not a developer. I previously posted here and have gotten no responses. I am using Vista and FF Version 49.0.1. I DO NOT want to refresh and loose all my Add-ons. I did follow this unsuccessfully: [Exit Firefox completely, then open your Firefox profile folder (read the linked article for its location) and delete or rename these files: extensions.ini FOUND extensions.cache UNFOUND extensions.rdf FOUND Starting in Firefox 4, also delete or rename: extensions.sqlite FOUND extensions.sqlite-journal (if found) UNFOUND You may also need to delete or rename the compatibility.ini FOUND file, to rebuild some other files in the profile folder. Note: Although the above files can be deleted, renaming them (e.g., "extensionsOLD.ini", "extensionsOLD.cache", etc.) is generally considered a safer option. This achieves the same result, but allows the user to retrieve any possibly required information from them later on.] I attempted opening the Browser Console and looking for errors but quickly discovered I was in OVER MY HEAD! Can someone PLEASE HELP...I sincerely appreciate it. Sharon C Wallace

Chosen solution

Not all add-ons have icons. What add-ons are you talking about?

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • CANON iMAGE GATEWAY Mycamera Plugin
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • A component of your photo software powered by RocketLife
  • Shockwave Flash 23.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
  • VLC media player Web Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:49.0) Gecko/20100101 Firefox/49.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59405 answers

Chosen Solution

Not all add-ons have icons. What add-ons are you talking about?

Not all add-ons have icons. What add-ons are you talking about?

Question owner

I'm sorry for taking so long to get back to you. Unfortunately, I removed those that were not working/had no icons. This question turns out to be a bust and I'm sorry I took your time. I've decided not to use Firefox after all. I've more problems than I care to mention but thanks all the same.

I'm sorry for taking so long to get back to you. Unfortunately, I removed those that were not working/had no icons. This question turns out to be a bust and I'm sorry I took your time. I've decided not to use Firefox after all. I've more problems than I care to mention but thanks all the same.
FredMcD
  • Top 10 Contributor
4246 solutions 59405 answers

As you wish.

As you wish.