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Adobe Flash Player often blocked

Posted

On the majority of sites I visit Firefox seems to have no problems with the use of Flash Player - but just occasionally videos can't be played. Currently - (Sept 2016) - videos in The Daily Mirror remain blank...although the adverts play perfectly, of course. They were fine last week though. And I happened to visit Yahoo news today and found that videos wouldn't play there either. But videos on the BBC site work fine, as do those at TheJigsawPuzzles site, to mention but two others who use Flash Player. On the other hand they play fine in the Daily Mail - I guess because they use video.js instead.

In addition, all those videos play perfectly well using Chrome or Opera.

I've deleted and reinstalled Flash Player over and over again and done the same with my Firefox browser but all to no avail and I've made sure that the Add-ons "Always Activate" option is clicked - so what's the problem and why can't I get a blanket approval to use Flash Player?

On the majority of sites I visit Firefox seems to have no problems with the use of Flash Player - but just occasionally videos can't be played. Currently - (Sept 2016) - videos in The Daily Mirror remain blank...although the adverts play perfectly, of course. They were fine last week though. And I happened to visit Yahoo news today and found that videos wouldn't play there either. But videos on the BBC site work fine, as do those at TheJigsawPuzzles site, to mention but two others who use Flash Player. On the other hand they play fine in the Daily Mail - I guess because they use video.js instead. In addition, all those videos play perfectly well using Chrome or Opera. I've deleted and reinstalled Flash Player over and over again and done the same with my Firefox browser but all to no avail and I've made sure that the Add-ons "Always Activate" option is clicked - so what's the problem and why can't I get a blanket approval to use Flash Player?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealTimes Download Plugin
  • Shockwave Flash 23.0 r0

Application

  • Firefox 50.0b2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.0/WINNT/en-US/

Extensions

  • ColorfulTabs 31.0.8 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 1495103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 5-26-2015
  • driverDate2:
  • driverVersion: 9.17.10.4229
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'disabled', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'Disabled by pref', u'type': u'user'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webgl2Renderer: (no info)
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: Yes
Happy112 561 solutions 5694 answers

Helpful Reply

Hi   !

I can see that your &nsp; 'Shockwave Flash'  is updated,   so,  no problem there.

Have you checked to see if   'Flash Player'  is updated as well:

Click on the magifying glass icon on the task bar,   type:   'Flash Player', and on the context menu that appears,   click on   'Updates'.
The latest version should be:   23.0.0.162

Hi &nbsp; !<BR> I can see that your &nsp; 'Shockwave Flash'&nbsp; is updated, &nbsp; so,&nbsp; no problem there.<BR> Have you checked to see if &nbsp; 'Flash Player'&nbsp; is updated as well:<BR> Click on the magifying glass icon on the task bar, &nbsp; type: &nbsp; 'Flash Player', and on the context menu that appears, &nbsp; click on &nbsp; 'Updates'.<BR> The latest version should be: &nbsp; 23.0.0.162
FredMcD
  • Top 10 Contributor
4308 solutions 60491 answers

It's possible the pages that don't work are using the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

It's possible the pages that don't work are using the HTML5 player. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

Question owner

Yep - all checked and ok.

Your Flash Version 23.0.0.162 Your browser name Firefox (NPAPI) Your Operating System (OS) Windows (Windows 7)

I did wonder if it's the Windows 7 I use as opposed to 10 that's the problem. Hope not - I still don't like 10.

Yep - all checked and ok. Your Flash Version 23.0.0.162 Your browser name Firefox (NPAPI) Your Operating System (OS) Windows (Windows 7) I did wonder if it's the Windows 7 I use as opposed to 10 that's the problem. Hope not - I still don't like 10.

Question owner

Hello Fred - and Happy as well, Thanks for your replies. (No signs of any unresponsive plugin warning - except on other pages when the occasional scrip freezes.)

According to the HTML5 Video Player page you suggested Fred, they say: "Many browsers support both the video element in HTML5 and either the H.264 video codec or the WebM format. These include:

   Google Chrome
   Microsoft Internet Explorer
   Firefox
   Opera
   Apple Safari"

Which therefore says that I should be able view all videos....and I'm not technical enough to know where to look for more solutions.

Hello Fred - and Happy as well, Thanks for your replies. (No signs of any unresponsive plugin warning - except on other pages when the occasional scrip freezes.) According to the HTML5 Video Player page you suggested Fred, they say: "Many browsers support both the video element in HTML5 and either the H.264 video codec or the WebM format. These include: Google Chrome Microsoft Internet Explorer Firefox Opera Apple Safari" Which therefore says that I should be able view all videos....and I'm not technical enough to know where to look for more solutions.
Happy112 561 solutions 5694 answers

Hi   again !

'Not giving up just yet   !
Have you checked to see if there are updates for your graphics  drivers   ?

      http://mzl.la/1xKsEca

Hi &nbsp; again&nbsp;!<BR> 'Not giving up just yet &nbsp; !<BR> Have you checked to see if there are updates for your graphics &nbsp;drivers &nbsp; ?<BR> &nbsp; &nbsp; &nbsp; http://mzl.la/1xKsEca
James
  • Top 25 Contributor
  • Moderator
1603 solutions 11348 answers

Helpful Reply

A easy way to check to see if your system fully supports HTML5 as you should have all blue checkmarks if so. https://www.youtube.com/html5

Happy112 said

I can see that your Shockwave Flash is updated Have you checked to see if Flash Player is updated as well:
The latest version should be 23.0.0.162

Shockwave Flash is the old name for the Flash Player. The is a Shockwave (for director) Player Plugin that is little used now days compared to Flash and is not needed for Flash Player to run.

A easy way to check to see if your system fully supports HTML5 as you should have all blue checkmarks if so. https://www.youtube.com/html5 ''Happy112 [[#answer-922234|said]]'' <blockquote>I can see that your Shockwave Flash is updated Have you checked to see if Flash Player is updated as well:<BR> The latest version should be 23.0.0.162 </blockquote> Shockwave Flash is the old name for the Flash Player. The is a Shockwave (for director) Player Plugin that is little used now days compared to Flash and is not needed for Flash Player to run.

Question owner

Happy112 said

Hi   again !
'Not giving up just yet   !
Have you checked to see if there are updates for your graphics  drivers   ?
      http://mzl.la/1xKsEca

No - everything up to date and installed.

Just one optional security update listed today and I'm installing it now. Update for Windows 7 for x64-based Systems (KB3177467) Installation date: ‎29/‎09/‎2016 18:54 Installation status: Successful Update type: Optional

Doubt that'll have any effect though.

And hi James, All ticks are blue as required....nothing unticked or blank.

''Happy112 [[#answer-922278|said]]'' <blockquote> Hi &nbsp; again&nbsp;!<BR> 'Not giving up just yet &nbsp; !<BR> Have you checked to see if there are updates for your graphics &nbsp;drivers &nbsp; ?<BR> &nbsp; &nbsp; &nbsp; http://mzl.la/1xKsEca </blockquote> No - everything up to date and installed. Just one optional security update listed today and I'm installing it now. Update for Windows 7 for x64-based Systems (KB3177467) Installation date: ‎29/‎09/‎2016 18:54 Installation status: Successful Update type: Optional Doubt that'll have any effect though. And hi James, All ticks are blue as required....nothing unticked or blank.