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Print Selection Option Is Grayed Out. I rely on this feature a lot. After the most recent update, it appears to be broken. PLEASE HELP!

Posted

I've always been able to select text, and then print that selected text. Now since the most recent update 49.0.1 this option is not grayed out. I rely on this feature a lot. Please fix this or help me ASAP!!!!

I've always been able to select text, and then print that selected text. Now since the most recent update 49.0.1 this option is not grayed out. I rely on this feature a lot. Please fix this or help me ASAP!!!!

Additional System Details

Installed Plug-ins

  • Creative Cloud Desktop Plugin.v_3_0_0_0
  • Provides information about the default web browser
  • Shockwave Flash 22.0 r0

Application

  • Firefox 49.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support URL: https://support.mozilla.org/1/firefox/49.0.1/Darwin/en-US/

Extensions

  • Multi-process staged rollout 1.2 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x119e
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}]}
  • info: {u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia', u'ApzWheelInput': 1}
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • supportsHardwareH264: Yes
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce GTX 780M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
youngjane1118 0 solutions 19 answers

I have had this problem also ever since updating to Firefox 49, and the problem is still not fixed in spite of been updated to Firefox 50.1.0. Is anybody going to repair this? It's a highly critical feature, and users have reported issues with the broken Print Selection Only feature since September 2016.

I have had this problem also ever since updating to Firefox 49, and the problem is still not fixed in spite of been updated to Firefox 50.1.0. Is anybody going to repair this? It's a highly critical feature, and users have reported issues with the broken Print Selection Only feature since September 2016.
the-edmeister
  • Top 25 Contributor
  • Moderator
5399 solutions 40161 answers

youngjane1118,

Are you using a Mac, too?


Yes - cross-posted here- https://support.mozilla.org/en-US/questions/1144207

youngjane1118, Are you using a Mac, too? ------------- '''Yes - cross-posted here'''- https://support.mozilla.org/en-US/questions/1144207

Modified by the-edmeister