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Firefox crashes

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by FredMcD

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Firefox will not start, even in safe mode. Changing to a different recovery.js did not fix it.

Crash ID: bp-433aaa3a-2cad-4667-b13e-2424d2160913 Crash ID: bp-90553446-ee2e-4768-a739-051ed2160913

All Replies (3)

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Product Firefox Release Channel release Version 42.0 Build ID 20151029151421 OS Windows 7 OS Version 6.1.7601 Service Pack 1

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 48.0.2

bp-433aaa3a-2cad-4667-b13e-2424d2160913

Signature: nsFileStreamBase::Write

GoogleDesktopNetwork3.dll = Google Desktop by Google

IPSEng32.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 597260 REOPENED --- startup crash in nsFileOutputStream::Write +++++++++++++++++++++++++++++++++++++++++++++ bp-90553446-ee2e-4768-a739-051ed2160913

Signature: nsStreamCopierIB::DoCopy

igd10umd32.dll = Intel(R) Graphics Technology

GoogleDesktopNetwork3.dll = Google Desktop by Google

IPSEng32.dll = Symantec Intrusion Detection


You are running an old version of Firefox. Is there a reason?


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Downloading the latest version let it start in safe mode, thanks!

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Will it run when started normally?