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I am in a catch 22; because my username and password don't work, I cannot log in to ask how to update my obsolete e-mail address.

Posted

Irony of ironies. I had to create a new account (long, involved, esoteric route) to ask a question, and I could not use my username, because it already was taken (presumably by me ;)) I now have a new Mozilla support account, and the old one with the obsolete e-mail address presumably will sit there waiting for me until some auto-cleaning process eventually eliminates it for inactivity.

Irony of ironies. I had to create a new account (long, involved, esoteric route) to ask a question, and I could not use my username, because it already was taken (presumably by me ;)) I now have a new Mozilla support account, and the old one with the obsolete e-mail address presumably will sit there waiting for me until some auto-cleaning process eventually eliminates it for inactivity.

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More Information

FredMcD
  • Top 10 Contributor
4195 solutions 58556 answers

Any username/password issues should be posted here with password in the heading; https://support.mozilla.org/en-US/forums/contributors

Any username/password issues should be posted here with '''password''' in the heading; https://support.mozilla.org/en-US/forums/contributors

Question owner

A canned response, telling people who are unable to log-in to post on any site that requires log-in, merely spells "CATCH-22" in capital letters.

A canned response, telling people who are unable to log-in to post on any site that requires log-in, merely spells "CATCH-22" in capital letters.
the-edmeister
  • Top 25 Contributor
  • Moderator
5391 solutions 40034 answers

You are logged in already, since you were able to post here. So why don't you do what was recommended?

No need to be rude to the support contributors here.

You are logged in already, since you were able to post here. So why don't you do what was recommended? No need to be rude to the support contributors here.
James
  • Moderator
1594 solutions 11226 answers

Helpful Reply

FredMcD said

Any username/password issues should be posted here with password in the heading; https://support.mozilla.org/en-US/forums/contributors

Please Please do not put your actual account password in subject line or post of a created thread there as some may misread this as suggesting you to do.

''FredMcD [[#answer-915132|said]]'' <blockquote> Any username/password issues should be posted here with '''password''' in the heading; https://support.mozilla.org/en-US/forums/contributors </blockquote> Please Please do not put your actual account password in subject line or post of a created thread there as some may misread this as suggesting you to do.

Modified by James

Question owner

the-edmeister said

You are logged in already, since you were able to post here. So why don't you do what was recommended? No need to be rude to the support contributors here.

Perhaps if you were to read "Catch 22," and tried to understand the issue, you would not behave rudely with any judgmental and vapid responses.

''the-edmeister [[#answer-915152|said]]'' <blockquote> You are logged in already, since you were able to post here. So why don't you do what was recommended? No need to be rude to the support contributors here. </blockquote> Perhaps if you were to read "Catch 22," and tried to understand the issue, you would not behave rudely with any judgmental and vapid responses.
the-edmeister
  • Top 25 Contributor
  • Moderator
5391 solutions 40034 answers

Please see the Forum Rules and Guidelines page.

We're done here.

Please see the [https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines Forum Rules and Guidelines] page. ''We're done here.''