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Crashing and Freezing...

Posted

Hello Folks,

This is not a question but a notification about Crashing and Freezing with two add-ons that I had installed on Firefox 48.0.2. After I updated Firefox was crashing and Freezing every few minutes I filled out the crash reports sent them closed Firefox, I would then open it again only to have the same issue repeat itself after a few minutes. I then tried to figure out why and the only thing I could come up with was the below two add-ons that had been installed after a Windows 7 clean install, which were not the same as I'd used previously. So after uninstalling them everything is working 100% no Freezes or Crashes since. I know nothing about debugging or script writing and could not find a contact email to report the issue so I thought here would be the best option, just incase someone else has the same issue and that this notification may help.

AdBlocker for YouTube -

https://addons.mozilla.org/en-GB/firefox/addon/adblock-for-youtube/?src=search

YouTube Video and Audio Downloader -

https://addons.mozilla.org/en-GB/firefox/addon/youtube-video-and-audio-dow/?src=search

Hopefully This Helps Someone,

paperfree.

Hello Folks, This is not a question but a notification about Crashing and Freezing with two add-ons that I had installed on Firefox 48.0.2. After I updated Firefox was crashing and Freezing every few minutes I filled out the crash reports sent them closed Firefox, I would then open it again only to have the same issue repeat itself after a few minutes. I then tried to figure out why and the only thing I could come up with was the below two add-ons that had been installed after a Windows 7 clean install, which were not the same as I'd used previously. So after uninstalling them everything is working 100% no Freezes or Crashes since. I know nothing about debugging or script writing and could not find a contact email to report the issue so I thought here would be the best option, just incase someone else has the same issue and that this notification may help. AdBlocker for YouTube - https://addons.mozilla.org/en-GB/firefox/addon/adblock-for-youtube/?src=search YouTube Video and Audio Downloader - https://addons.mozilla.org/en-GB/firefox/addon/youtube-video-and-audio-dow/?src=search Hopefully This Helps Someone, paperfree.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
  • Shockwave Flash 22.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
  • VLC media player Web Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

Seburo
  • Top 10 Contributor
  • Moderator
811 solutions 6000 answers

Hi

Thank you for raising this issue.

Add-ons for Firefox are created and supported by a community of independent developers. I recommend you contact the developers of these add-ons and they should be able to help you with this.

You can find their contact details by clicking on their name on the page you downloaded the add-on from.

Hi Thank you for raising this issue. Add-ons for Firefox are created and supported by a community of independent developers. I recommend you contact the developers of these add-ons and they should be able to help you with this. You can find their contact details by clicking on their name on the page you downloaded the add-on from.