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FireFox ( tried several versions up to 48) Has a problem with windows 7-64 and Ebay

  • 9 replies
  • 2 have this problem
  • Last reply by FredMcD

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Hello... when accessing "Ebay" some of the entries will initially be shown , but then the first few will disappear after a second or two. Have tried different FireFox versions from # 35 to 48 and a few in between , all are the same ... Have contacted Ebay not sure of what to try next I'm running Windows 7-64 ... Thanks Regards Fred

All Replies (9)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Hello...Thank you for your reply . I have tried the "cookie removal" and that had no effect, also the turn off the " hardware acceleration " The problem shows up only on Ebay and not on every page . If I try to explore an "item" that has, say several pages .. when switching to the next page the first few "Items" will initially show then after a second or two will "blank out" and sometimes will only show a small piece of the listing. Any Ideas? ...Thanks and Regards Fred

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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Hello...tried the "safe Mode" ...problem still there... Thanks....Regards  Fred
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Hi, Fred. Did you do both the browser, then the computer in Safe Mode?

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Hello... Yes I've done both  several times ...The result changes slightly each time but is essentially the same ... Thanks for your help ...Regards Fred
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I give! least you tried ... FireFox must be on vacation

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I called for more help. Good luck.