Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why do I get a blank page with 'Forbidden' when I try to access my virgin mail

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

more options

When I try to log in to my Virgin media mail (@nltworld.com) A blank page appears with one word in the top left hand corner 'Forbidden'. If I go to Microsoft Edge browser it opens straight away. Should I just change my browser and abandon Firefox?

When I try to log in to my Virgin media mail (@nltworld.com) A blank page appears with one word in the top left hand corner 'Forbidden'. If I go to Microsoft Edge browser it opens straight away. Should I just change my browser and abandon Firefox?

All Replies (1)

more options

Is that all the message says?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!


https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites