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pool live pro will not load on my firefox

Posted

context 3d not available

context 3d not available

Additional System Details

Installed Plug-ins

  • Shockwave Flash 22.0 r0
  • 5.1.50428.0

Application

  • Firefox 48.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0) Gecko/20100101 Firefox/48.0
  • Support URL: https://support.mozilla.org/1/firefox/48.0.2/WINNT/en-US/

Extensions

  • Firefox Hello 1.4.4 (loop@mozilla.org)
  • Multi-process staged rollout 1.1 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • YouTube Flash Video Player 48.1 ({f3bd3dd2-2888-44c5-91a2-2caeb33fb898})
  • YouTube High Definition 48.1 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})
  • New Tab King 6.0.5.1-signed.1-signed ({FC5BAC7D-D696-4ba6-B913-CF8F000C33DF}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1)
  • adapterDescription2:
  • adapterDeviceID: 0x2e22
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 04391028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 10.0.10586.494
  • driverDate: 3-11-2013
  • driverDate2:
  • driverVersion: 8.15.10.2702
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create D3D11 device for decoder; Failed to find an appropriate decoder GUID
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
philipp
  • Top 25 Contributor
  • Moderator
5320 solutions 23499 answers

hi, this is a known issue that can only be worked around by using the 32bit version of firefox unfortunately: https://www.fxsitecompat.com/en-CA/docs/2016/flash-is-forced-windowless-mode-on-firefox-for-64-bit-windows-affecting-stage-3d/

hi, this is a known issue that can only be worked around by using the 32bit version of firefox unfortunately: https://www.fxsitecompat.com/en-CA/docs/2016/flash-is-forced-windowless-mode-on-firefox-for-64-bit-windows-affecting-stage-3d/

Question owner

How do I get 32?

How do I get 32?
philipp
  • Top 25 Contributor
  • Moderator
5320 solutions 23499 answers

you can download the 32bit version through https://www.mozilla.org/en-US/firefox/all/ when you just click on the plain "windows" download link.

you can download the 32bit version through https://www.mozilla.org/en-US/firefox/all/ when you just click on the plain "windows" download link.