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a provided link isn't working

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Quicken support provided me a link for an archived upgrade. It works on their end and not on mine and they're blaming the browser. I can't see any settings or preferences that would stop it. I just hand typed the url and the same thing happens. It goes to the Quicken home page and there is no access to the archived files there. Helllllpppppp......

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Please copy that link and paste it here.