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Saved logins are not showing up in saved logins window but are being saved.

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by spmarch

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No key icon either. I recently installed Firefox on this computer (Windows 10) and copied the Firefox files from the old one.

No key icon either. I recently installed Firefox on this computer (Windows 10) and copied the Firefox files from the old one.

All Replies (2)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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Yes. Logins still don't show up under Options/Security/ Saved Logins. And the "Key popup" doesn't show up.

Is the next step to Refresh? I don't want to lose what I have, but if necessary, I guess I will.

Modified by spmarch