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i get a error message -

Posted

I try to download firefox to Windows 10. I get the message "Windows cannot access the specific devise, path or file., You may not have the appropriate permissions to access this item." I am the only user of the PC, so I don't understand what is going on. I never had this problem in Windows 7. Please help.

I try to download firefox to Windows 10. I get the message "Windows cannot access the specific devise, path or file., You may not have the appropriate permissions to access this item." I am the only user of the PC, so I don't understand what is going on. I never had this problem in Windows 7. Please help.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586

More Information

FredMcD
  • Top 10 Contributor
4248 solutions 59425 answers

Did you get the installer from Mozilla.org ?

Did you get the installer from Mozilla.org ?

Question owner

I downloaded Firefox from the Mozilla website. The .exe file is sitting in my users\user\download file and I can't access it or run it. Get the same error message.

I downloaded Firefox from the Mozilla website. The .exe file is sitting in my users\user\download file and I can't access it or run it. Get the same error message.
FredMcD
  • Top 10 Contributor
4248 solutions 59425 answers
See if this helps; https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows