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What gives with the "urgent update" screen I got on cnn.com this morning?

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  • Last reply by Scribe

nuggz
nuggz
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I have periodically gotten a full screen page with the Firefox logo indicating that I need to download/install an urgent update. Today it appeared on cnn.com while I was reading the page and before I clicked anything. I closed the page with the red "X" without incident and ran a Malwarebytes scan immediately afterward without result. Is this a problem Firefox has been subjected to?

I have periodically gotten a full screen page with the Firefox logo indicating that I need to download/install an urgent update. Today it appeared on cnn.com while I was reading the page and before I clicked anything. I closed the page with the red "X" without incident and ran a Malwarebytes scan immediately afterward without result. Is this a problem Firefox has been subjected to?

Chosen solution

Hi, thanks for reporting a fake update. It's a scam designed to infect you with malware! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A possible workaround is to install an ad-blocker, such as -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Or https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

For reference only - please don't post here - this forum is for Mozilla Support Contributors only https://support.mozilla.org/en-US/forums/contributors/712056?last=69507

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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Scribe
Scribe
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Chosen Solution

Hi, thanks for reporting a fake update. It's a scam designed to infect you with malware! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A possible workaround is to install an ad-blocker, such as -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Or https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

For reference only - please don't post here - this forum is for Mozilla Support Contributors only https://support.mozilla.org/en-US/forums/contributors/712056?last=69507

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.