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Hello. For some reason youtube is not loading at all when i am using mozilla.

  • 1 reply
  • 3 have this problem
  • 8 views
  • Last reply by FredMcD

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disabling all add ons doesn't help and when i use other browsers it works just fine. firefox is up to date.

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Is it totally not loading, only part of the page loads . . . . ?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.