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I CANNOT FIND THE SYMBOLS YOU MENTION WHEN I AM LOOKING FOR ADDRESS BOOK
You asked me to click what looked like a clover in black, I cannot see that you also asked me to click R I don't see that either.
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You posted in the Firefox support fora queue. Firefox doesn't do email or have an addressbook, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.