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Even whitelisted messages end up in junk folder

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by Matt

tbeebe
tbeebe
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Version 38.7.0, I have the option per account set to use address book for the whitelist.

However I still have messages from senders in my address book going into the spam folder, it looks like the spamassassin is overriding the status.

From one of the messages, I verified the account is in my address book. For reference this is an automated logwatch system log message, so completely valid and expected.

X-Spam-Exception: WHITELISTED X-Spam-Threshold: 95 X-Spam-Score: 100 X-MS-Exchange-Organization-SCL: 9 Precedence: junk X-Spam-Flag: YES X-Virus-Scanned: OK X-MessageSniffer-Scan-Result: 0 X-MessageSniffer-Rules: 0-0-0-24741-c X-CMAE-Scan-Result: 100 X-CNFS-Analysis: v=2.2 cv=IsBcS/3g c=1 sm=1 tr=0 p=UguRHjNG2eEA:10 a=bSE9xsV93cfAVu6tjWOz1g==:117 a=bSE9xsV93cfAVu6tjWOz1g==:17 a=pD_ry4oyNxEA:10 a=nOf8wUsDvlydDu9FVtIA:9 a=nPjT8QfZ3dAt4XiY:21 a=_W_S_7VecoQA:10 a=HGj0B5wfAAAA:8 a=WYwO6HsNTsKnAgZGz4EA:9 a=z6MBEZkA4MFJY6IAU1Uh:22

Version 38.7.0, I have the option per account set to use address book for the whitelist. However I still have messages from senders in my address book going into the spam folder, it looks like the spamassassin is overriding the status. From one of the messages, I verified the account is in my address book. For reference this is an automated logwatch system log message, so completely valid and expected. X-Spam-Exception: WHITELISTED X-Spam-Threshold: 95 X-Spam-Score: 100 X-MS-Exchange-Organization-SCL: 9 Precedence: junk X-Spam-Flag: YES X-Virus-Scanned: OK X-MessageSniffer-Scan-Result: 0 X-MessageSniffer-Rules: 0-0-0-24741-c X-CMAE-Scan-Result: 100 X-CNFS-Analysis: v=2.2 cv=IsBcS/3g c=1 sm=1 tr=0 p=UguRHjNG2eEA:10 a=bSE9xsV93cfAVu6tjWOz1g==:117 a=bSE9xsV93cfAVu6tjWOz1g==:17 a=pD_ry4oyNxEA:10 a=nOf8wUsDvlydDu9FVtIA:9 a=nPjT8QfZ3dAt4XiY:21 a=_W_S_7VecoQA:10 a=HGj0B5wfAAAA:8 a=WYwO6HsNTsKnAgZGz4EA:9 a=z6MBEZkA4MFJY6IAU1Uh:22

All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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So what do you want us to do about your spamassasin?

tbeebe
tbeebe Question owner
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Is it possible to have the whitelist override the spamassassin flag?

Matt
Matt
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  • Top 10 Contributor
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Certainly we have an option to trust of not trust spamassasin. Right click your account, select settings and then click the junk settings entry in the list. But I think you will find it is already turned off and you having an IMAP account means your server is doing the trusting on your behalf.