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How come that I can't tick automatic updates on Firefox?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

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No possibility to change the option "no update" in the options.

No possibility to change the option "no update" in the options.

Chosen solution

hi, please see if it is possible after a clean reinstall:

  • download the full firefox setup file from https://www.mozilla.org/en-US/firefox/all/
  • uninstall firefox on the machine
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\
  • reinstall firefox
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Chosen Solution

hi, please see if it is possible after a clean reinstall:

  • download the full firefox setup file from https://www.mozilla.org/en-US/firefox/all/
  • uninstall firefox on the machine
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\
  • reinstall firefox