Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Got a strange Firefox Sync Email, Looking for answers.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by rfkelly

more options

The picture is pretty self-explanatory.

Says a new PC synced to my account, No location details, Says browser was IE 1, and on Linux.

http://imgur.com/jPk5JYd

The picture is pretty self-explanatory. Says a new PC synced to my account, No location details, Says browser was IE 1, and on Linux. http://imgur.com/jPk5JYd

All Replies (2)

more options

As the message says on the bottom, 'change your password.'

more options

Thanks Warboy; for the context of other readers, we're following up on the potential unauthorized access in a private bug. If anyone else has received a similarly unexpected "New sign-in to Firefox" email, I invite you to file a bug at [1], let us know the email address associated with the account, and mark it as "security sensitive" for privacy.

[1] https://bugzilla.mozilla.org/enter_bug.cgi?product=Cloud%20Services&component=Server:%20Firefox%20Accounts