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Firefox crashes

Posted

Crash ID: bp-fb01327e-e00f-433c-acd1-08bf92160615

Crash ID: bp-fb01327e-e00f-433c-acd1-08bf92160615

Chosen solution

Product Firefox Version 43.0.1 Build ID 20151216175450 Release Channel release OS Windows Vista OS Version 6.0.6002 Service Pack 2

Signature nvlsp.dll@0xd527

nvlsp.dll = NVIDIA Application

mcbrwctl.dll = McAfee SiteAdvisor

icudt55.dll = International Components for Unicode

This is for Sumo's Related Bugs 1233237 RESOLVED FIXED crash with Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll) in Firefox 43


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Disable / update McAfee SiteAdvisor Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4225 solutions 58992 answers

Chosen Solution

Product Firefox Version 43.0.1 Build ID 20151216175450 Release Channel release OS Windows Vista OS Version 6.0.6002 Service Pack 2

Signature nvlsp.dll@0xd527

nvlsp.dll = NVIDIA Application

mcbrwctl.dll = McAfee SiteAdvisor

icudt55.dll = International Components for Unicode

This is for Sumo's Related Bugs 1233237 RESOLVED FIXED crash with Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll) in Firefox 43


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Disable / update McAfee SiteAdvisor Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

Product Firefox Version 43.0.1 Build ID 20151216175450 Release Channel release OS Windows Vista OS Version 6.0.6002 Service Pack 2 Signature nvlsp.dll@0xd527 nvlsp.dll = NVIDIA Application mcbrwctl.dll = McAfee SiteAdvisor icudt55.dll = International Components for Unicode This is for Sumo's Related Bugs 1233237 RESOLVED FIXED crash with Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll) in Firefox 43 ----------------- See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration --------------- Disable / update McAfee SiteAdvisor Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists. http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button
cor-el
  • Top 10 Contributor
  • Moderator
17419 solutions 157376 answers

This could be a problem with the Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll). You can check in the the Windows Control Panel if you can find "NVIDIA Network Access Manager" or "NVIDIA ForceWare Network Access Manager" and uninstall this software.

  • bug 1233237 - crash with Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll) in Firefox 43
This could be a problem with the Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll). You can check in the the Windows Control Panel if you can find "NVIDIA Network Access Manager" or "NVIDIA ForceWare Network Access Manager" and uninstall this software. *[https://bugzilla.mozilla.org/show_bug.cgi?id=1233237 bug 1233237] - crash with Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll) in Firefox 43

Modified by cor-el