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Firefox crashes frequently, appears random

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Firefox crashes frequently, appears random. I replaced some bad ram a few months ago. Could my profile be corrupt?

I'm not really sure what to say.
Firefox crashes frequently, appears random. I replaced some bad ram a few months ago. Could my profile be corrupt? I'm not really sure what to say.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.77.2 for Mozilla browsers
  • Shockwave Flash 21.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.3.183
  • 5.1.41212.0

Application

  • Firefox 47.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
  • Support URL: https://support.mozilla.org/1/firefox/47.0/WINNT/en-US/

Extensions

  • Firefox Hello 1.3.2 (loop@mozilla.org)
  • FireFTP 2.0.26 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f})
  • Greasemonkey 3.8 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0.2 (firefox@getpocket.com)
  • Reddit Enhancement Suite 4.6.1 (jid1-xUfzOsOFlzSOXg@jetpack)
  • Send to My Phone (QR Code Generator) 0.2.0.1.1-signed.1-signed (jid1-dgAsBwQgc4SQBk@jetpack)
  • TinEye Reverse Image Search 1.2.1 (tineye@ideeinc.com)
  • uBlock Origin 1.7.0 (uBlock0@raymondhill.net)
  • WOT 20151208 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • Fox To Phone 1.2.4.1-signed.1-let-fixed (sendtophone@martinezdelizarrondo.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon R9 200 Series
  • adapterDescription2: Intel(R) HD Graphics 3000
  • adapterDeviceID: 0x6810
  • adapterDeviceID2: 0x0112
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterRAM: 2048
  • adapterRAM2: Unknown
  • adapterSubsysID: 30301462
  • adapterSubsysID2: 0000000c
  • adapterVendorID: 0x1002
  • adapterVendorID2: 0x8086
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 3-21-2016
  • driverDate2: 5-27-2015
  • driverVersion: 16.150.2211.0
  • driverVersion2: 9.17.10.4229
  • failures: [u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.']
  • indices: [0, 1]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: No; DXVA2D3D9 crashes detected in the past
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon R9 200 Series Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4223 solutions 58930 answers

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

Question owner

bp-30308cf6-2f20-4e14-92d4-66c772160613 6/13/2016 2:09 PM bp-accc8950-6ff6-4e0b-8bd7-899982160613 6/13/2016 12:12 PM bp-e579de4c-db3c-48d0-8133-8401f2160613 6/13/2016 12:09 PM bp-9c42b6e5-cfcc-4a33-891e-ace062160613 6/13/2016 11:06 AM bp-e715a22a-9faf-45fa-93e4-c3e012160613 6/13/2016 9:43 AM bp-36808ce8-e980-4daf-9dd5-3d0d52160608 6/8/2016 4:25 PM bp-98b36721-2326-45fb-b9ed-899cf2160613 5/24/2016 5:43 PM bp-6eb0c7b5-e8b8-42dd-8d2b-13b692160613 5/3/2016 6:10 PM bp-e8d2f374-8b6d-4068-8254-bf5db2160613 4/28/2016 12:06 PM bp-80876f5a-89da-440c-89af-d8af82160613

bp-30308cf6-2f20-4e14-92d4-66c772160613 6/13/2016 2:09 PM bp-accc8950-6ff6-4e0b-8bd7-899982160613 6/13/2016 12:12 PM bp-e579de4c-db3c-48d0-8133-8401f2160613 6/13/2016 12:09 PM bp-9c42b6e5-cfcc-4a33-891e-ace062160613 6/13/2016 11:06 AM bp-e715a22a-9faf-45fa-93e4-c3e012160613 6/13/2016 9:43 AM bp-36808ce8-e980-4daf-9dd5-3d0d52160608 6/8/2016 4:25 PM bp-98b36721-2326-45fb-b9ed-899cf2160613 5/24/2016 5:43 PM bp-6eb0c7b5-e8b8-42dd-8d2b-13b692160613 5/3/2016 6:10 PM bp-e8d2f374-8b6d-4068-8254-bf5db2160613 4/28/2016 12:06 PM bp-80876f5a-89da-440c-89af-d8af82160613
FredMcD
  • Top 10 Contributor
4223 solutions 58930 answers

Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 10 OS Version 10.0.10586

bp-30308cf6-2f20-4e14-92d4-66c772160613

Signature: js::GCMarker::lazilyMarkChildren

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

aticfx32.dll = AMD Inc Radeon DirectX 11 Driver = Advanced Micro Devices

icudt56.dll = International Components for Unicode = The ICU Project

This is for Sumo's Related Bugs 1259214 NEW --- crash in js::GCMarker::lazilyMarkChildren ++++++++++++++++++++++++++++++++++++++++++++++++ bp-accc8950-6ff6-4e0b-8bd7-899982160613

Signature: XPCWrappedNativeScope::MarkAllWrappedNativesAndProtos

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

aticfx32.dll = AMD Inc Radeon DirectX 11 Driver = Advanced Micro Devices +++++++++++++++++++++++++++++++++++++++++++++++ bp-e579de4c-db3c-48d0-8133-8401f2160613

Signature: IsAboutToBeFinalizedInternal<T>

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

aticfx32.dll = AMD Inc Radeon DirectX 11 Driver = Advanced Micro Devices

This is for Sumo's Related Bugs 1186483 RESOLVED DUPLICATE crash in IsMarkedInternalCommon<T> or @ IsAboutToBeFinalizedInternal<T> +++++++++++++++++++++++++++++++++++++++++++++++ bp-9c42b6e5-cfcc-4a33-891e-ace062160613

Signature: js::ObjectGroup::sweep

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1263916 NEW --- OOM crash in js::ObjectGroup::sweep

1112741 NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*) ++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS Windows 10 OS Version 10.0.10586

BP-e715a22a-9faf-45fa-93e4-c3e012160613

Signature: SweepArenaList<T>

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1234003 UNCONFIRMED --- @ SweepArenaList<T> prev 1191465 (never fixed) unresolved FAIL since v38.0.1 at least

1191465 VERIFIED FIXED Plugin Container crash Nightly: [@ SweepArenaList<T> ]

Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 10 OS Version 10.0.10586 bp-30308cf6-2f20-4e14-92d4-66c772160613 Signature: js::GCMarker::lazilyMarkChildren atidxx32.dll = Advanced Micro Devices = '''Check this link;'''<br>http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 aticfx32.dll = AMD Inc Radeon DirectX 11 Driver = Advanced Micro Devices icudt56.dll = International Components for Unicode = The ICU Project This is for Sumo's Related Bugs 1259214 NEW --- crash in js::GCMarker::lazilyMarkChildren ++++++++++++++++++++++++++++++++++++++++++++++++ bp-accc8950-6ff6-4e0b-8bd7-899982160613 Signature: XPCWrappedNativeScope::MarkAllWrappedNativesAndProtos atidxx32.dll = Advanced Micro Devices = '''Check this link;'''<br>http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 aticfx32.dll = AMD Inc Radeon DirectX 11 Driver = Advanced Micro Devices +++++++++++++++++++++++++++++++++++++++++++++++ bp-e579de4c-db3c-48d0-8133-8401f2160613 Signature: IsAboutToBeFinalizedInternal<T> atidxx32.dll = Advanced Micro Devices = '''Check this link;'''<br>http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 aticfx32.dll = AMD Inc Radeon DirectX 11 Driver = Advanced Micro Devices This is for Sumo's Related Bugs 1186483 RESOLVED DUPLICATE crash in IsMarkedInternalCommon<T> or @ IsAboutToBeFinalizedInternal<T> +++++++++++++++++++++++++++++++++++++++++++++++ bp-9c42b6e5-cfcc-4a33-891e-ace062160613 Signature: js::ObjectGroup::sweep atidxx32.dll = Advanced Micro Devices = '''Check this link;'''<br>http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 This is for Sumo's Related Bugs 1263916 NEW --- OOM crash in js::ObjectGroup::sweep 1112741 NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*) ++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS Windows 10 OS Version 10.0.10586 BP-e715a22a-9faf-45fa-93e4-c3e012160613 Signature: SweepArenaList<T> atidxx32.dll = Advanced Micro Devices = '''Check this link;'''<br>http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 This is for Sumo's Related Bugs 1234003 UNCONFIRMED --- @ SweepArenaList<T> prev 1191465 (never fixed) unresolved FAIL since v38.0.1 at least 1191465 VERIFIED FIXED Plugin Container crash Nightly: [@ SweepArenaList<T> ]
FredMcD
  • Top 10 Contributor
4223 solutions 58930 answers

Check that all programs and drivers are up to date. I've called the big guys to help you. Good luck.

Check that all programs and drivers are up to date. I've called the big guys to help you. Good luck.