Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Your Preferences Are Currently Locked The preference settings for your IP are currently locked either because you are not allowed to set preferences or because

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

more options

I am unable to open links contained within my yahoo email via Thunderbird. I am taken to the following site: http://www.dnsrsearch.com/prefs_locked.php.

Each time I click a link, There are two options within the banner ... 1) Why am I here? 2) Preferences

Why am I here produces this:

You entered an unknown web address that was used to present site suggestions that you may find useful. Clicking any of these suggestions provides you with search results, which may include relevant sponsored links.

If this service is not right for you, please visit your Preferences page to opt out. At any point in time, you can opt back in to the service by visiting your Preferences page.

If you have other questions about this service, please visit our FAQ. Preferences produces this: Your Preferences Are Currently Locked The preference settings for your IP are currently locked either because you are not allowed to set preferences or because the preference server is currently offline.

If I access Yahoo via Foxfire I am able to click the links. Please help.

I am unable to open links contained within my yahoo email via Thunderbird. I am taken to the following site: http://www.dnsrsearch.com/prefs_locked.php. Each time I click a link, There are two options within the banner ... 1) Why am I here? 2) Preferences Why am I here produces this: You entered an unknown web address that was used to present site suggestions that you may find useful. Clicking any of these suggestions provides you with search results, which may include relevant sponsored links. If this service is not right for you, please visit your Preferences page to opt out. At any point in time, you can opt back in to the service by visiting your Preferences page. If you have other questions about this service, please visit our FAQ. Preferences produces this: Your Preferences Are Currently Locked The preference settings for your IP are currently locked either because you are not allowed to set preferences or because the preference server is currently offline. If I access Yahoo via Foxfire I am able to click the links. Please help.

All Replies (3)

more options

contact yahoo?

this isn't a thunderbird problem afaik

more options

If Yahoo were the problem, I am able to log into Yahoo with Foxfire, my Iphone and my tablet and click links. This only happens in Thunderbird.

more options

Given the page is headed Timewarner cable, I suggest you ask them.

IF you are at work, you might need to discuss internet usage policy with the powers that be.