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I cannot update to the latest version it keeps saying update failed and not why

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

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I have tried numerous time to update and it just keeps downloading and never getting there - like for 2 hours. NO other info anywhere, have tried deleting old versions etc

I have tried numerous time to update and it just keeps downloading and never getting there - like for 2 hours. NO other info anywhere, have tried deleting old versions etc

All Replies (2)

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If you have trouble with updating a program, download the current version. Remove the old, then run the installer.

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It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.