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I am unable to access firefox because my Mac was hijacked by Flatware.

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by FredMcD

teenangel1965
teenangel1965
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I am unable to reinstall firefox and I keep getting an error message that states "my account may not be accessible.

I am unable to reinstall firefox and I keep getting an error message that states "my account may not be accessible.

All Replies (2)

Phoxuponyou
Phoxuponyou
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Have you purged the malware and any others with something? MBAM is a known-good scanner, and there are only a few available for Mac in the first place: https://www.malwarebytes.org/antimalware/mac/.

What security software do you use to protect against further infection? Have you restored your operating system?

FredMcD
FredMcD
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Mac Malware Scanners https://discussions.apple.com/message/29938930#29938930

You can also try https://www.malwarebytes.org/antimalware/mac/index.html