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Facebook only shows garbage characters

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  • 21 have this problem
  • 5091 views
  • Last reply by lanier67

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Since yesterday I get a screen full of garbage characters, when I open FB on Firefox. After refresh it loads normal and it works fine in chrome. Malwarebytes reports a clean system. Any suggestions?

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Chosen solution

hi lanier67, are you using kaspersky as your security program? if so, please disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky, reboot your system afterwards and see if the issue is still occurring...

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Chosen Solution

hi lanier67, are you using kaspersky as your security program? if so, please disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky, reboot your system afterwards and see if the issue is still occurring...

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Hi philipp, thx so much, that did it!