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Firefox crashes

  • 7 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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Crash ID: bp-6e350f2c-db64-47ca-b0dd-bf3622151210

Crash ID: bp-6e350f2c-db64-47ca-b0dd-bf3622151210

All Replies (7)

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hi kapadnisvy, please update your firefox version - this type of crash appears to be fixed since 38.5.0esr.

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Hi Philip,

Thank for the reply

We are getting error for updated version also.

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can you provide another crash id from a newer version as well?

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Crash ID: bp-943f4b55-ec6c-4164-8854-4b3ea2160511

for Version 40.0.1

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Crash ID: bp-943f4b55-ec6c-4164-8854-4b3ea2160511

for Version 46.0.1

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thanks, unfortunately this new crash signature is caused by websense endpoint security software that is running on the device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

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Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.